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Royal Travel (Tel 24/7) logo

Royal Travel

Rated 4.2 Star based on 184 Reviews

587c Stockport Rd, Levenshulme, Manchester M13 0RX
TrustScore®
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Published on
April 14, 2024
Category
Travel Agencies
Travel & Tourism
Manchester
Royal Travel's strengths are prominently featured in the customers' feedback. The company's proficiency in creating smooth and well-orchestrated travel experiences is highlighted through their meticulous organization, from pre-trip communication to the execution of day-to-day logistics for umrah trips and tours to Palestine. Customers value the company's communicative clarity and 24/7 availability, often pinpointing how this aspect contributes to a trustful relationship that allows travelers to immerse themselves in the spiritual and cultural aspects of their journey. Personalized touches such as a specialized dining recommendations and attentive hospitality, showcased through proactive hotel arrangements and punctual group activities, resonate well with the clientele. The consistent commendation of team members, particularly Waseem, for their warm and assiduous client service underscores an overall exceptional customer experience with Royal Travel.
Trailfinders Glasgow logo

Trailfinders Glasgow

Rated 4.5 Star based on 79 Reviews

96 St Vincent St, Glasgow G2 5UB
TrustScore®
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Published on
April 14, 2024
Category
Travel Agencies
Travel & Tourism
Glasgow
Trailfinders Glasgow's staff are highly commended for their professionalism and exceptional customer support. Specialists like Felicity, Joanna, Alex, and Jason Paul are recognized for their diligent, patient, and fun approach to planning holidays, showcasing their ability to effectively manage complex arrangements and offer value-added travel advice. The company's capacity to deliver a personalized service, crafting memorable trips like honeymoons and anniversary holidays, stands out. Additionally, the competence and knowledge of the advisors contribute to a perception of great value for the services received. Client loyalty and high recommendation rates point to a positive reputation amongst customers who appreciate well-organized, special occasion vacations.
Trailfinders Manchester logo

Trailfinders Manchester

Rated 4.5 Star based on 159 Reviews

58 Deansgate, Manchester M3 2FF
TrustScore®
A+
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F
Published on
April 14, 2024
Category
Travel Agencies
Travel & Tourism
Manchester
The key positive aspects based on the customer feedback include exceptional individual service by specific travel consultants who demonstrate a high level of expertise, attentiveness, and a personal touch when dealing with clients. Customers have lauded the detailed knowledge consultants possess regarding various destinations, with commendations for their ability to tailor holiday packages to suit individual preferences. The proactiveness of consultants in following up with additional benefits, such as securing seat arrangements at no extra cost, ensures customer satisfaction beyond the initial interaction. The convenience and smoothness of travel arrangements, including flights, hotels, and visas, have contributed to an overall positive perception of the operational efficiency of Trailfinders Manchester. This has elevated customer confidence and loyalty, with many stating a preference for using Trailfinders for future travel plans due to these excellent experiences.

Pak Travels

Rated 4.8 Star based on 560 Reviews

530 Coventry Rd, Small Heath, Birmingham B10 0UN
TrustScore®
A+
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F
Published on
April 12, 2024
Category
Travel Agencies
Travel & Tourism
Birmingham
Reviews for Pak Travels Ltd heavily emphasize the high-quality customer service, with specific praise directed towards employees Faizan and Momina, who are consistently identified as helpful, trustworthy, and attentive to customer needs. The ability to cater to complex requirements, such as varied residency and payment methods, also stands out. Customers value the 24/7 availability and prompt responses, demonstrating the company's commitment to customer convenience. Positive experiences are shaped by the ease of booking, competitive prices, efficient handling of inquiries, and the provision of direct flights and the best possible deals. The pattern of repeat patronage reflects customers' confidence in making Pak Travels their go-to travel service provider.
Barrhead Travel logo

Barrhead Travel

Rated 4 Star based on 66 Reviews

Intu Braehead Shopping Centre, King's Inch Road, Glasgow G51 4BN
TrustScore®
A+
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Published on
March 24, 2024
Category
Travel Agencies
Travel & Tourism
Glasgow
Among the positive aspects of Barrhead Travel, customer service stands out as a core strength, based on these reviews. Staff members such as Edward, Angela, Hugh, and Chris are repeatedly commended for their efficiency, friendliness, and professionalism. They are recognized for going above and beyond customers' expectations, such as matching online quotes, meticulously organizing complex travel arrangements, and displaying exceptional patience. Furthermore, customers have demonstrated their trust in the brand by intending to make repeat bookings. The ability to make customers feel heard and their expressed satisfaction in getting the best deals are also commendable. Positive experiences seem to significantly revolve around the staff's proactive approach and their dedication to personalizing customer experiences.
Caledonian Travel - Glasgow Travel Centre logo

Caledonian Travel

Rated 4.1 Star based on 696 Reviews

107 Hope St, Glasgow G2 6LL
TrustScore®
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Published on
March 14, 2024
Category
Travel Agencies
Travel & Tourism
Glasgow
The dominant positive sentiments from Caledonian Travel customers revolve around the drivers' exemplary service; their knowledge and humor often elevate the travel experience. Additionally, the overall quality of accommodations, including room cleanliness and food selection, has generally met or exceeded expectations with several properties offering entertaining experiences like dance floors. The convenience of having all aspects of the trips planned, including reserved seating and inclusive packages, has also contributed to customer satisfaction. Points of commendation also extend to the additional activities included over and above what was advertised, granting a sense of added value to the travelers.

Tui Holiday Superstore

Rated 4.2 Star based on 259 Reviews

20 Fort Pkwy, Birmingham B24 9FP
TrustScore®
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Published on
March 12, 2024
Category
Travel Agencies
Travel & Tourism
Birmingham

Key positive aspects of customer feedback for TUI Holiday Superstore revolve around the staff's commendable customer service and the ability to provide valuable holiday planning advice that aligns with customers' budgets and desires. Customers praise various staff members for their politeness, friendliness, knowledge, and willingness to share personal experiences to guide decision-making. The assistance in securing last-minute bookings, finding holiday packages that offer great value for money, and resolving issues such as flight cancellations are also highly appreciated. Notably, customers express gratitude toward the staff who helped them feel confident about their purchase choices, highlighting the importance of trust between the company and its clientele.

Trailfinders Edinburgh

Rated 4.5 Star based on 88 Reviews

14 Castle St, Edinburgh EH2 3AT
TrustScore®
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Published on
March 12, 2024
Category
Travel Agencies
Travel & Tourism
Edinburgh

Many customers have expressed appreciation for the personalized service received at Trailfinders Edinburgh, including the management of unforeseen travel issues such as cancellations due to weather, with the company providing hotel accommodations and taxis. The staff are repeatedly noted for their patience, helpfulness, and thorough assistance in travel planning, demonstrating strong knowledge and excitement for clients' adventures. The convenience of additional services like visa processing is also recognized, despite the additional cost. The positive experiences have led clients to openly recommend Trailfinders and show intent to use their services again for future travels.

The Travel Company Edinburgh

Rated 4.5 Star based on 13 Reviews

Murrayburgh House, 17 Corstorphine Rd, Edinburgh EH12 6DD
TrustScore®
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Published on
March 1, 2024
Category
Travel Agencies
Travel & Tourism
Edinburgh

Positive customer feedback for The Travel Company Edinburgh is largely anchored in the professional and friendly approach of its staff. Customers report satisfaction with the help offered by individual team members, naming Angelina and Brooke specifically for their excellence in service. Catherine also receives commendation for going above and beyond, denoted as a '10 star' help. The ease of communication and problem resolution stands out as a key strength, reinforcing a portrait of attentive customer support. Besides, the economic benefit is prominent, as the company often beats competitors’ prices, even against internet deals, which enhances the appeal of booking through their service. These positive experiences suggest that TCE has the potential to build strong customer loyalty through its staff and value proposition.

North America Travel Service

Rated 4.3 Star based on 29 Reviews

The Kennedy Bldg, 48 Victoria Rd, Leeds LS11 5AF
TrustScore®
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Published on
March 1, 2024
Category
Travel Agencies
Travel & Tourism
Leeds

Positive customer feedback for North America Travel Service centers around several key aspects. The proficiency and helpfulness of the staff, especially Steve Blackburn, are frequently lauded. Reviewers express appreciation for the quality of advice they receive, which is described as 'excellent', 'honest', and informed by first-hand knowledge. Furthermore, the ability to craft custom itineraries and the provision of memorable experiences, such as helicopter rides over the Grand Canyon, contribute to their positive reputation. The clear communication and seamless arrangements for accommodations and transportation, including during unexpected events like the COVID-19 pandemic, underscore their commitment to customer satisfaction and reliable service. The bespoke touches, such as the provision of a bespoke travel wallet, are particularly cherished and seen as indicative of the company's dedication to an exceptional travel experience.

Trailfinders

Rated 4.5 Star based on 115 Reviews

25-29 Temple St, Birmingham B2 5DB
TrustScore®
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Published on
February 11, 2024
Category
Travel Agencies
Travel & Tourism
Birmingham

Multiple positive aspects emerge from customer feedback regarding Trailfinders Birmingham, underscoring its sterling reputation. Customers celebrate the agency for offering exceptional value in terms of flight and accommodation pricing. Staff members, such as Daniel, Heather, Matt, and Cassie, are consistently lauded for their expertise, customer care, and diligence in crafting tailored travel solutions. Furthermore, ease of service, with customers appreciating both the in-person bespoke travel planning and prompt, friendly responses to inquiries over the phone, is noteworthy. It is also clear that clients value the flexibility that Trailfinders offers, enabling them to customize their itineraries effectively to suit their individual tastes and preferences.

Tui Holiday Store

Rated 4.7 Star based on 168 Reviews

38 Gyle Ave, Edinburgh EH12 9JT
TrustScore®
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Published on
February 10, 2024
Category
Travel Agencies
Travel & Tourism
Edinburgh

Positive aspects of TUI Holiday Store customer feedback primarily include the high level of expertise and dedication of staff members, as seen in the bespoke service provided by Louise for Disney holidays and Lisa's extensive knowledge of the United States. The staff's ability to offer competitive pricing and to think creatively to find the best accommodation solutions, as noted with Gillian's assistance for a Greek Island cruise, is particularly appreciated. The value-add of face-to-face interaction overcomes the limitations of independent online searches, as it offers a curated and comforting experience that many customers find superior. Moreover, customers note that the staff's willingness to explore various options without applying pressure to book immediately grants a sense of autonomy in their decision-making process.

Government Vacation Rewards

Rated 4.6 Star based on 1817 Reviews

15147 N Scottsdale Rd Ste 210, Scottsdale, AZ 85254, United States
TrustScore®
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Published on
January 18, 2024
Category
Travel Agencies
Travel & Tourism
US

Key positive aspects of GVR based on customer feedback include a highly lauded booking process that is praised for its ease and convenience. Clients can customize their vacations to suit their personal tastes, contributing to fulfilling travel experiences. Furthermore, the company's customer service has received acclaim for its attentiveness, with support teams that demonstrate patience, responsiveness, and diligence. GVR's ability to provide luxurious accommodations at competitive prices contributes to the perceived value for money, and customers appreciate the breadth of activities and excursions which enhance the travel experience. The culmination of these factors has led to highly satisfied customers who consider their vacations with GVR to be unparalleled and are eager to plan future trips.

World Airfares

Rated 4.2 Star based on 837 Reviews

10-11 Percy St, London W1T 1DN
TrustScore®
A+
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F
Published on
January 12, 2024
Category
Travel Agencies
Travel & Tourism
London

Positive testimonials for World Airfares often highlight prompt customer service and effective resolution of booking errors, as evidenced by a customer's experience with swift correction of a name order error on e-tickets. User perceptions regarding value are buoyed by accounts of good deals found through World Airfares, implying competitive pricing in the market. Moreover, the company has received commendations for their adaptability in accommodating shifting travel plans, such as rearranging flights and honoring vouchers for subsequent bookings. This flexibility, along with confirmation that bookings are legitimate, as accounted by one customer after verifying with flight operators, suggests a level of reliability and credibility in certain aspects of the service.

IKB Travel

Rated 4.4 Star based on 205 Reviews

230 Edgware Rd, London W2 1DW
TrustScore®
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Published on
January 12, 2024
Category
Travel Agencies
Travel & Tourism
London

Positive customer feedback for IKB Travel commonly recognizes the agency's strengths in crafting tailored travel experiences, exhibiting thorough professionalism, and providing exceptional support throughout the travel process. Agents at IKB Travel, particularly Ali and Kasem, receive commendation for their commitment to excellence, evident in their communication skills and ability to manage and amend bookings as needed, even while the customers are abroad. The positive aspects highlighted also include ease of interaction, hassle-free experiences, and the personalized advice that customers receive, setting IKB apart from online booking portals. Additionally, customers appreciate the convenience of the travel agency’s location and their ability to secure brilliant prices, particularly for emergency or last-minute travel needs.

OneCall Travels

Rated 4.9 Star based on 219 Reviews

131 Whitechapel Rd, London E1 1DT
TrustScore®
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Published on
January 12, 2024
Category
Travel Agencies
Travel & Tourism
London

OneCall Travels is lauded for its provision of a stress-free and spiritually enriching experience. Key positives gleaned from customer feedback include the personalized and knowledgeable guidance offered by Brother Yasin, who is frequently mentioned for his expertise and friendly demeanor. The company's pre-travel preparation is highly valued, comprising online seminars, reading materials, and clear communication. Customers also commend the seamless logistical arrangements, such as comfortable transport and well-located hotels, which help pilgrims focus on their spiritual practices. Another positive aspect is the educational component of the tours, offering deeper insight into the religious significance of the Umrah rituals and historic sites, leading to long-term lifestyle impacts. Overall, the testimonials suggest a consistent delivery of high service quality and valuable religious education.

Mabuhay Travel

Rated 4.9 Star based on 947 Reviews

10-11 Percy St, London W1T 1DN
TrustScore®
A+
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F
Published on
January 12, 2024
Category
Travel Agencies
Travel & Tourism
London

Positive aspects of customer feedback for Mabuhay Travel are dominated by appreciation for the individual travel agents' excellent customer service. Many reviewers have lauded the agency's staff for being polite, friendly, and highly accommodating, emphasizing the personal touch added to the travel arrangements. The ability to pay for tickets in installments, specifically mentioned in association with a business class booking with Emirates, signifies a flexible approach to customer financial needs. Furthermore, the efficiency of the booking process and effective communication, as exemplified by follow-up calls for e-ticket updates or last-minute bookings, are considered strengths. The proactive actions of the agents, as well as their professionalism and diligence in handling bookings promptly, also contribute positively to the overall satisfaction of clients.

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