Common feedback includes praise for staff who explain processes thoroughly, help maximize value through the travel club, and assist members in booking accommodations at significantly reduced rates. Customers highlight multiple successful trips, detailed guidance in using the travel program, and clubs or resorts suitable for families. References to both customer support and tangible savings appear across reviews, suggesting a well-rounded and reliable travel service.
Overall, Vacation Club Group is regarded as a professional and customer-oriented travel provider, particularly valued for its attentive staff and transparent processes. The consistent pattern of repeat business and personal recommendations strengthens the company’s reputation in the travel industry. With satisfied clients referencing positive experiences in locations like the Dominican Republic and Mazatlan, the group demonstrates broad appeal and reliability for travelers.
very professional and courteous
fully recommend
awesome personality
super helpful
very professional and courteous
extremely nice
excellent customer service
patient, thorough, and overall made the phone call fun
very professional
amazing!