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Government Vacation Rewards Reviews

Rated 4.7 based on 2566 Reviews

15147 N Scottsdale Rd Ste 210, Scottsdale, AZ 85254, United States

Travel Agencies Scottsdale

Published on
January 18, 2024
Last updated
June 15, 2025

Reviews Summary

The overall sentiment regarding Vacation Club Group's travel services is highly positive, as reflected in the customer reviews. Reviewers consistently note the professionalism, courtesy, and expertise of the staff, frequently mentioning specific employees by name such as Draya, Tung Vu, Karena, Manny, MaryBeth, Karen Ravin, Jamie Bailey, Donnell, and Kelly Ruiz. Positive experiences are grounded in staff friendliness and the ability to deliver cost savings on travel and clear communication. No notable negative feedback is present; all reviews are either positive or highly favorable.

Common feedback includes praise for staff who explain processes thoroughly, help maximize value through the travel club, and assist members in booking accommodations at significantly reduced rates. Customers highlight multiple successful trips, detailed guidance in using the travel program, and clubs or resorts suitable for families. References to both customer support and tangible savings appear across reviews, suggesting a well-rounded and reliable travel service.

Overall, Vacation Club Group is regarded as a professional and customer-oriented travel provider, particularly valued for its attentive staff and transparent processes. The consistent pattern of repeat business and personal recommendations strengthens the company’s reputation in the travel industry. With satisfied clients referencing positive experiences in locations like the Dominican Republic and Mazatlan, the group demonstrates broad appeal and reliability for travelers.
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What Customers Are Saying About Government Vacation Rewards?

very professional and courteous

fully recommend

awesome personality

super helpful

very professional and courteous

extremely nice

excellent customer service

patient, thorough, and overall made the phone call fun

very professional

amazing!

Trustguide extracts key phrases from reviews about Government Vacation Rewards and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Government Vacation Rewards's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Government Vacation Rewards Ratings

5

As of Based on 2566 revies as of Jan 18, 2024

Government Vacation Rewards Score

100%

As of Based on 2566 revies as of Jan 18, 2024

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Customer Reviews

As of Jun 15, 2025, 2566 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Government Vacation Rewards's publicly available reviews View source

Garrett Price rated Government Vacation Rewards 5 stars
3 months ago
Wonderful Vacation Club Group. Draya was very professional and courteous. She kept our experiences fun and she is definitely knowledgeable in what she does. We are glad to have her on our team. Can't wait to speak to her again.
Tiffany W rated Government Vacation Rewards 5 stars
4 months ago
I've enjoyed working with Tung Vu who is a great agent, professional and relatable. I have been on several rewards week long vacations for the cost of 1. I have increased the number of trips I can afford each year and have recommended to my friends. It seems like an initially commitment to pay monthly but for the cost of the program I have had numerous trips for only the cost of one resort stay. I asked a friend who recently traveled to the same resort without using the program and they paid double what I paid for the program and only got that one trip whereas I got enough points to go twice plus a resort stay certificate! Fully recommend. Photos of Marina El Cid in Mazatlan.
Jerome Stanberry rated Government Vacation Rewards 5 stars
4 months ago
My agent Karena is a true professional and overall amazing person. I more likely would not have made the purchase so quickly if not for her knowledge and awesome personality. Looking forward to working with her on all my travel needs. THANKS KARENA!

Frequently Asked Questions About Government Vacation Rewards

Do Vacation Club Group representatives provide detailed assistance with bookings?

Yes, staff are consistently mentioned as providing thorough guidance throughout the booking and membership process, including explaining program benefits and assisting clients step by step.

Can members expect to save money on resort or hotel accommodations?

Yes, several reviews report significant savings, with staff helping reduce hotel rates and offering additional value through points or resort certificates.

Are the Vacation Club Group services suitable for families?

Based on customer reviews, the group’s resort options, such as Summer Bay, are mentioned as excellent choices for family stays, providing amenities like multiple pools, kitchens, and family-friendly activities.

About Government Vacation Rewards

Travel Agencies
Vacation Club Group provides travel membership services allowing customers access to discounted resort stays and travel packages. The company operates in the travel industry and helps facilitate affordable vacations for individuals and families through a club-based, membership-driven approach.

Members interact with Vacation Club Group representatives to plan and book vacations, receive guidance on maximizing points and savings, and access information related to destinations and accommodations. The service model involves personalized consultations, booking support, and membership management via phone and digital communication.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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