Viva Holidays Reviews

Reviewers consistently note a positive overall sentiment toward Viva Holidays' travel agent services, highlighting straightforward booking processes, accommodating and knowledgeable staff, and responsiveness via email and phone. Many mention specific staff members like Alex, Harsha, Divya, Vicky, and Pankaj for their professionalism and willingness to answer questions, even when modifications or help were needed during the booking or the trip. Minor criticisms relate mostly to reviews left prior to travel, indicating that some experiences will be updated after journeys are completed.

Common feedback includes repeated praise for staff patience, thoroughness in handling customized itineraries, and competitive pricing. Customers across various destinations—such as Morocco, Turkey, and those booking through partner sites—emphasize smooth communication, helpfulness with special requests, and detailed trip planning including flights and hotel transfers. The ability to adapt bookings and provide clear, prompt advice stands out as a key part of their service.

Overall, Viva Holidays is regarded as a reliable and customer-focused travel agent, with numerous customers expressing confidence to book again based on their booking experience and customer service. The company’s reputation for professionalism and attentive support reinforces its strong standing in the travel services sector.

Viva Holidays is a travel agency that specializes in organizing holiday packages and customized trips for clients. The company serves as a travel agent, helping customers book trips to various international destinations by arranging flights, hotels, transfers, and other travel-related services either directly or in partnership with other platforms.

They operate by working closely with clients to understand their specific preferences and needs. The team offers detailed communication via email and phone, manages booking adjustments, and provides information about different travel options. Their workflow includes handling inquiries, customizing itineraries, arranging logistics, and offering continued assistance throughout the booking process.