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Tropical Sky Reviews

Rated 4.1 based on 174 Reviews

Travel Agencies in East Grinstead

Tropical House, Garland Rd, East Grinstead RH19 1NJ

Published on
September 7, 2025
Last updated
September 7, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Tropical Sky's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Tropical Sky?

the entire trip was seamless

well looked after from booking

fantastic 13 days

our travel agent was excellent

everything ran smoothly

secured excellent flights/train tickets/ hotels

created our perfect itinerary

smooth and clear

went above and beyond

everything was perfect

Trustguide extracts key phrases from reviews about Tropical Sky and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 07, 2025, 174 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Tropical Sky's publicly available reviews View source

Terri Grover rated Tropical Sky 5 stars
3 weeks ago
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Absolutely excellent. Used for the first time for our honeymoon to the Maldives and the entire trip was seamless from beginning to end. Excellent communication and service from Janet Masher. Wouldn’t hesitate to use again, thank you!
Alison Phillips rated Tropical Sky 5 stars
5 months ago
I had never heard of Tropical Sky before we booked but after researching we booked a safari to Kenya for my 60th birthday. We were well looked after from booking, arrival, stay and departure! The accommodation was perfect and the staff on the ground in Kenya were exceptional! Everything provided by the company made our stay one of the best we have experienced! I have no hesitation in booking again. Thank you for such a memorable holiday!
Jenny Devine rated Tropical Sky 5 stars
5 months ago
I have used tropical sky a number of times and there itinerary’s do not disappoint. We travelled to Vietnam & Cambodia at the end of March/ beginning of April and despite getting caught up in the Heathrow power outage due to a fire and our initial flights getting cancelled tropical sky got us booked with another flight the following evening reasonably quickly and we had a fantastic 13 days, the tour guides with Lux travel were all great , so knowledgeable and passionate for their countries, we travelled from Hanoi down to Hoi hi minh with various stops at wonderful places, Hui, Hoi An and others, catching internal flights and then over to Cambodia. Probably could have done with few more days as very busy moving around. All hotels were of a very good standard, all different but all have the most polite helpful staff. Food everywhere was excellent. Have no hesitation to book again with tropical sky.

Reviews Summary

Overall, customer reviews for Tropical Sky highlight a strongly positive sentiment toward the company’s travel agency services. Reviewers consistently note seamless booking experiences, excellent communication, and staff members frequently mentioned by name—such as Janet Masher, Amanda, Karen, Alan, Paula, and Brendan—demonstrating attentive, personalized service. A few reviews reference initial apprehensions, but none report negative experiences or significant issues.

Common feedback includes high praise for the care taken from booking through the entire travel process, covering destinations such as the Maldives, Kenya, California, Vietnam, Cambodia, and Mauritius. Customers regularly mention smooth logistics, quick resolution of disrupted travel plans, and reliable support both before and after trips. Specific improvements such as handling disrupted flights or post-trip paperwork are called out, as are special touches for significant events like honeymoons and anniversaries.

Based on this feedback, Tropical Sky is regarded as a reliable and attentive travel agency with a reputation for high-quality customer support and well-organized travel experiences. Customers across diverse destinations express satisfaction with both the planning and the execution of their travel arrangements, often returning for repeat bookings and recommending the service to others.
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Frequently Asked Questions About Tropical Sky

Does Tropical Sky handle disrupted travel plans or emergencies?

Yes, customer reviews indicate that Tropical Sky provides support in situations like disrupted or cancelled flights. For example, they were able to quickly rebook flights following a power outage, ensuring the continuation of travel plans.

Are specific travel consultants assigned to customers for trip planning?

Yes, reviews identify consultants by name who assist throughout the planning and booking process. Customers often mention receiving support from the same consultant over the duration of their interaction.

Can Tropical Sky arrange travel to various destinations and events such as weddings or anniversaries?

Yes, the company arranges multi-destination trips and special events, including honeymoons and weddings. This is supported in reviews mentioning travel across the USA, Kenya, Cambodia, and destination weddings in Mauritius.

About Tropical Sky

Travel Agencies
Tropical Sky is a travel agency specializing in arranging tailored holiday packages to worldwide destinations. Their core offerings include booking flights, hotels, multi-city trips, safaris, honeymoons, road trips, and event-focused vacations such as weddings. The company acts as an intermediary between travelers and service providers, delivering primarily remote, consultative travel planning.

Operationally, Tropical Sky provides one-on-one service through travel consultants who handle all travel logistics, bookings, and required documentation. The process involves personalized consultation, bespoke itinerary creation, and comprehensive support, managing everything from initial inquiries to after-trip follow-up and any necessary issue resolution.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.