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Trailfinders Reviews

Rated 4.5 based on 115 Reviews

25-29 Temple St, Birmingham B2 5DB

Travel Agencies

Published on
February 11, 2024
Last updated
March 13, 2024

Reviews Summary

The comprehensive body of customer reviews for Trailfinders Birmingham reflects a commendable company reputation and indicates a positive overall customer experience. Clients repeatedly praise the expertise, helpfulness, and patience of the staff, as demonstrated in their ability to tailor holidays to individual preferences, and in offering a range of options and sound advice on travel plans. Notably, customer commendation is often directed at individual staff members for their exceptional care and personalized service. Notwithstanding the overall positive sentiment, a recurring suggestion for improvement touches upon the desire for continuity in service, where clients have expressed a preference for booking appointments with specific members of staff to ensure consistency and to build on the rapport and understanding developed during previous interactions.

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What Customers Are Saying About Trailfinders?

Trustguide extracts key phrases from reviews about Trailfinders and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Trailfinders's customers had a positive experience.

Positive
Neutral
Negative

Trailfinders Ratings

5

As of Based on 115 revies as of Feb 11, 2024

Trailfinders Score

As of Based on 115 revies as of Feb 11, 2024

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Customer Reviews

As of Mar 13, 2024, 115 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Trailfinders's publicly available reviews View source

Lynn Hingley rated Trailfinders 5 stars
2 months ago
I love Trailfinders which is why I return to them time after time. On this occasion it was to book us some extra days for sightseeing built around an already booked river cruise. They excelled on finding us flights and accommodation at a really good price, adding advice and guidance where they could. Daniel is to be commended for his customer care. My travel companion from Australia was well impressed by the travel plan he devised for us.

Frequently Asked Questions About Trailfinders

Can I request to work with a specific travel consultant for all my bookings?

At present, Trailfinders Birmingham may not guarantee the availability of a specific consultant for every visit. However, given recent feedback, the possibility of establishing such a system might be considered to enhance the personalization of service.

Are Trailfinders capable of customizing holidays to suit individual preferences?

Yes, Trailfinders specializes in tailoring holidays to meet the specific needs and desires of their clients, as evidenced by the high level of customer satisfaction in creating bespoke travel experiences.

What aspects of travel planning can Trailfinders Birmingham assist with?

Trailfinders Birmingham provides a comprehensive range of services, including but not limited to, flights and accommodation booking, itinerary planning, arranging excursions and car hires, and ensuring all aspects of the travel experience are meticulously planned.

About Trailfinders

Travel Agencies

Travel Agent and Tour Operator

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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