Frequent themes include the professionalism and patience of staff in handling complex or evolving travel plans, as well as a knowledgeable approach to finding competitive prices and explaining flight details. Customers also value responsiveness both during and outside regular hours. The service is often recommended to others, indicating repeated high satisfaction and a tendency for word-of-mouth endorsements.
Based on reviewer feedback, Mabuhay Travel is regarded as a reliable and commendable travel booking provider, particularly for those seeking assistance with personalized or complicated flight arrangements. The company demonstrates strengths in communication, individualized service, and maintaining strong customer loyalty in the travel services sector.