IKB Travel Reviews Summary

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Travel Agencies | London

230 Edgware Rd, London W2 1DW

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about IKB Travel?

As of Mar 13, 2024, 205 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of IKB Travel's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 12, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of IKB Travel's customers had a positive experience.

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IKB Travel

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IKB Travel's customer reviews analysis

IKB Travel's reputation, as derived from the latest customer reviews, presents a company that excels in personalized service, attention to detail, and professional travel planning. Customers consistently praise individual agents, particularly Ali, Kasem, and Qasim, highlighting their enthusiasm, commitment, and exceptional customer service skills. The recurring themes across the reviews include the agency's ability to handle complex itineraries, their provision of a seamless and stress-free experience, and the willingness to accommodate last-minute changes and emergencies. The feedback underscores IKB Travel's reputation as a reliable and customer-centric agency in the competitive travel industry, with a notable emphasis on personal touch and high-quality service standards.

Positive Feedback

Positive customer feedback for IKB Travel commonly recognizes the agency's strengths in crafting tailored travel experiences, exhibiting thorough professionalism, and providing exceptional support throughout the travel process. Agents at IKB Travel, particularly Ali and Kasem, receive commendation for their commitment to excellence, evident in their communication skills and ability to manage and amend bookings as needed, even while the customers are abroad. The positive aspects highlighted also include ease of interaction, hassle-free experiences, and the personalized advice that customers receive, setting IKB apart from online booking portals. Additionally, customers appreciate the convenience of the travel agency’s location and their ability to secure brilliant prices, particularly for emergency or last-minute travel needs.

Concerns and Threads

The provided reviews for IKB Travel do not surface explicit negative feedback, indicating a generally satisfied customer base. However, the absence of negative comments in the reviews at hand does not necessarily imply a flawless reputation; it emphasizes the need for potential customers to conduct comprehensive research, considering these reviews in conjunction with a wider range of feedback, to understand the full spectrum of experiences with the agency. It's worth noting that while the positive feedback is valuable, some customers may have had less favorable experiences that are not represented in these reviews.

Frequently asked questions about IKB Travel

Can IKB Travel assist with complex travel itineraries and last-minute bookings?

Yes, customers have praised IKB Travel for their capability to meticulously handle intricate itineraries and make amendments as necessary, including last-minute emergency bookings, suggesting strong logistical expertise.

Are the travel agents at IKB Travel attentive and customer-service oriented?

The agents at IKB, especially Ali, Kasem, and Qasim, are frequently commended in reviews for their professionalism, personal touch, and attentiveness, consistently providing high-quality customer service.

How does IKB Travel compare to online booking portals?

Customers appreciate IKB Travel for their personalized advice and the convenience of dealing with a professional, as opposed to navigating through online portals. Customers recommend IKB for personalized and hassle-free travel planning.

Recent customer reviews and testimonials for IKB Travel

IKB Travel
Malake Mouh
5-Star
4 weeks ago
It has been a pleasure to coordinate with Ali Tilah regarding my travels. He is very enthusiastic, committed and trustworthy to his work and customers. Ali has a very good customer services skills including communication. I have been booking with Ali for such a long time and he is always on his word! He can do any alternatives, amendments to the booking as required and it’s necessary for my travel even if I’m abroad. Thank you Ali for all your hard work and I’m lucky to be one of your happy customers 😊
IKB Travel
Ali Abdulla
5-Star
a month ago
Choosing IKB Travel Agency was one of the best decisions for my recent trip. Kasem and the team provided exceptional service, demonstrating a deep understanding of their clients' needs. From intricate travel itineraries to thoughtful recommendations, every aspect was meticulously handled. My journey was not just a vacation; it was a perfectly curated experience. IKB travel sets the standard for excellence in the travel industry. Grateful for the memories they helped create!
IKB Travel
Ridha Jabbar
5-Star
4 weeks ago
I recently had an amazing experience with ikb travel Their attention to detail, seamless planning, and friendly staff made my trip unforgettable. From booking to the journey itself, everything was handled with professionalism and a personal touch. I highly recommend them for a hassle-free and delightful travel experience.Ali was an amazing travel agent and was willing to answer any questions
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Overall Rating

TrustScore®
A+
A
B
C
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Verified by
Trustguide®
Overall Rating
4.4
/5
205
reviews
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About IKB Travel

Travel Agencies

Leading High Street travel agent specialising in Middle East travel.

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