A+
Nicholas provided excellent professional service. Our carpeting looks new!! We have used Stanley Steemer many times over the years. Thank You for your good service.
tl,dr they didn’t clean my area rug and dropped it back off weeks later claiming they had and charged me a few hundred bucks Kiwi came to pick up a beautiful white shag area rug with tensil that my elderly dog had urinated on so that it could be thoroughly cleaned. They were supposed to drop it off a few days later, but when I called to check on it weeks later I discovered it had been lost in their system. They were able to find it and dropped it back off. When I finally opened the plastic packaging (nearly a year later because I’ve been remodeling), the rug was disgusting. It stank terribly, was discolored, and felt gross. I quickly realized the rug was NOT cleaned and now had been soaking in dog urine for a year. I had to take it to the curb because of how terrible it smelled. When I called Kiwi to let them know, they admitted they had probably accidentally tagged it incorrectly as clean and dropped it back off. She then said it was my fault for waiting a year to open it and there was nothing she could do but tell a manager. She’s right… apparently it is my fault that I assumed Kiwi Services properly cleaned my rug and I could just leave it sealed until I was ready. Will never use them again.
Jose and Blas were wonderful! Arrived on time, kept me informed, moved things carefully, left the carpets looking new and smelling fresh, and were kind, courteous, and informative. Highly recommend!
They were very friendly, listen to what we said, they took their time, they helped me move the heavy stuff, reasonably priced. We would never call anyone else, we used another company a couple of years ago and the carpet does not even looks like it does today. Thank You so much we appreciate very much. We will be calling for our two bedrooms upstairs and the landing to be cleaned real soon. You guys are AWESOME…..
Great experience. Very knowledgeable about fabrics and the best way to clean upholstery. Super friendly and very professional when answering questions. Highly recommend.
The reviews for Citrus Fresh Carpet Cleaning reflect a series of positive customer experiences. Customers extol the efficiency of the cleaning service, noting that carpets are left stain-free and imbued with a fresh citrus scent. The professionalism of the technicians is a recurrent theme, with particular emphasis on their politeness, punctuality, and communicative approach. The use of natural cleaning products is frequently mentioned, reflecting the company's eco-friendly ethos and being well received by clients. Additionally, the company's responsiveness and flexibility manifest in accommodative scheduling and prompt services, which adds to the customers' overall satisfaction. Loyal customers express appreciation for the consistent quality delivered over multiple encounters with the company. Furthermore, the value for money, demonstrated by thorough cleaning outcomes and reasonable pricing, is mentioned as a hallmark of the company's service offering.
I am so happy I chose to go with Citrus Fresh, they cleaned my carpet beautifully and it’s smells great! Rodney was amazing very professional,. He took his time and it was well worth it! I wish I would’ve gone with them sooner! Highly recommend Best thing I’ve feel I got my monies worth all year!! I’m ready for Spring now☺️
Stanley Steemer's customer feedback highlights several commendable aspects of the company's service. Technicians, particularly one named Marcelino, are praised for their professionalism, politeness, and the exceptional quality of their cleaning work. Positive experiences mentioned across reviews include the effective removal of long-standing stains, the transformation of 25-year-old wool carpets to an almost 'brand new' appearance, and meticulous attention to detail in cleaning dining chairs and family room carpets. The company's staff is also appreciated for being considerate and taking good care of customers' homes, enhancing the overall perception of a customer-centric approach. The cleanliness achieved by the company's services leads to a feeling of rejuvenation within customers' living spaces, and customers express a high likelihood of recommending or reusing Stanley Steemer services.
Marcelino was so wonderful, he did an excellent job and was so nice! My hardwood floors look amazing and I was shocked at how dirty they were. My apartment feels so clean now. I’m having them back to steam clean my area rugs next.
The positive aspects of customer feedback on Quality Carpet Cleaning predominantly emphasize the swift and accommodating service, skilled technicians, and remarkable cleaning results. Clients consistently appreciate the prompt response times and the company's aptitude for emergency services, which showcases the business's commitment to customer needs. Technicians are celebrated for being punctual, friendly, and displaying a professional demeanor throughout their work. The quality of the cleaning, including the ability to notably refresh and brighten household fixtures like couches and carpets, has also been highlighted. Further plaudits include the absence of 'hidden' costs, with several customers validating that the price quoted at the time of booking was honored at the service's conclusion, reinforcing the company's reliability in financial dealings.
I called at 9am and they were here at 11am cleaning our coach and adj chair. Absolutely quick and fast not to mention a great job. Would recommend Angel did a awesome job. Would use them again. Good price..
Positive aspects of Eco Steam Clean Liverpool Ltd from customer feedback illustrate the company excelling in several key areas. The efficiency of the cleaning process and the resultant quality are consistently praised, with carpets reportedly restored to 'like new' condition and mattresses left spotlessly clean. The professionalism and friendliness of the team contribute significantly to customer satisfaction, enhancing the service experience. Additionally, the eco-friendly cleaning method, which avoids soaps and chemicals, is preferred by customers seeking to maintain cleaner surfaces for longer durations. The timely and courteous communication, including pre-arrival calls, reflect the company’s respect for clients' time. Customer recommendations and intentions to reuse the service indicate strong trust and approval of the provided services.
Just had my stairs and bedroom done. Service was amazing. So efficient. 3 guys doing the job. No chemicals or soap used. Soap attracts the dirt back so I wanted to make sure they stay clean longer. Thanks guys for your great service. Definitely recommend you. Karen
Customers of Barnes & Young Carpet Cleaning express high levels of satisfaction, focusing on the effectiveness of cleaning, with the company successfully removing stubborn stains and restoring carpets with significant age or use. The company's technicians are frequently mentioned for their punctuality and professionalism, reinforcing the positive service experience. Appreciation for rapid, yet thorough, service completion denotes efficiency, with some jobs completed in under 30 minutes to the client's admiration. The aspect of consistent service quality induces client loyalty, with long-term customers attesting to the sustained excellence. Reasonable pricing and occasional discounts appear to enhance the perceived value of the services rendered, while customers also commend the additional services, such as free room cleaning on repeat visits, as an exemplary customer service gesture.
Barnes & Young did a great job. My carpets get cleaned often due to the constant traffic. They always make my carpets brand new. I would recommend this company to anyone. Their price is reasonable as well. Thank you again Barnes & Young and I’ll see you soon!
Key positive aspects highlighted by customer feedback include the professionalism of Zerorez Carpet Cleaning technicians who are praised for their thoroughness, punctuality, and informative nature. The cleaning process itself is lauded for being eco-friendly and safe, with no harsh chemicals used—a significant factor for health- and environment-conscious customers. Efficiency in service delivery, the ability to restore carpets heavily soiled by pets, and achieving a 'like-new' appearance stand out as significant compliments. The company's approach to customer satisfaction, including upfront communication and adherence to service promises, further reinforces the positive customer experience.
From first call to our tech walking out the door, this Zerorez experience couldn't have been easier/better. Appointment set up right away, multiple very large white area rugs and white upholstered chairs cleaned in a short time. Couldn't believe how much dirt they removed. Everything dried quickly, unlike all other carpet cleaning services we've used. Customer service and tech were friendly and helpful. Will certainly be using you again and recommending you.
Customers frequently praise Phoenix Carpet Repair And Cleaning for their exceptional service quality, particularly noting the technicians' professionalism, expertise, and friendliness. The thoroughness and effectiveness of the cleaning services receive high marks, with many clients impressed by the attention to detail and the extra effort put in by the technicians. The scheduling process is also noted for its ease and efficiency, complemented by appreciated touches such as email introductions to the assigned technicians. Positive outcomes in terms of the appearance and functionality of carpets after repair and cleaning are a recurring theme in customer feedback, contributing to a high level of customer satisfaction and recommendations.
I had my carpet stretched today , then decided also to have it cleaned. It looks so good.! I will be using them again. The guy that came was very professional and friendly . Thank you for the great job :)
The customer feedback for KC Carpet And Upholstery Cleaners consistently highlights several positive aspects. The staff, including Kevin and Stephen's team, are celebrated for their professionalism, punctuality, and friendly demeanor. The effectiveness of the cleaning services is a recurrent compliment, with customers often astonished by the restoration of their carpets and upholstery to a near-original condition, despite the presence of stubborn stains or odors. The company's cleaning solutions are singled out for being both effective and having a pleasant, non-chemical scent, demonstrating a preference for eco-friendly practices among consumers. Further strengths include the company's responsiveness, exemplified by Joe's commendable customer communication, and the convenience of text message updates. The speed and efficiency of the cleaning process are also noteworthy, enhancing the overall customer satisfaction.
I had my large sectional couch professionally cleaned & it came out excellent. My couch was covered in stains from my toddlers with yogurt, milk, diaper cream, etc. It looks good as new! Even with it being 8 years old — they made it look excellent. Kevin and Stephen were extremely professional, punctual and efficient. Will definitely be using this service again!
The overwhelming majority of ALS Carpet & Upholstery Cleaning Ltd customers report positive experiences, highlighting several key aspects. Foremost, there is a clear indication that the company consistently meets or exceeds expectations in cleaning performance, with clients describing their carpets and upholstery as looking 'brand new' and 'amazing' post-service. Efficiency and speed are also noted, with the cleaners completing their work quickly without compromising on quality. Professionalism stands out as a recurring theme, not only in the cleaning services rendered but also in the conduct of the staff, who are described as 'pleasant' and 'kind'. Punctuality and proactive communication further enhance customer experiences, as evidenced by reviews celebrating the company's reliability and the courtesy of advanced arrival notifications.
Very pleased with the work Ryan did in cleaning our hall and stair carpet. It looked brand new when he had finished. No mess and have recommended to friends & family.
Among the positive feedback, Best Carpet Cleaning Services, LLC has been applauded for their prompt and effective response, especially in emergency scenarios requiring urgent water extraction services. Technicians such as Montgomery are celebrated for their professionalism, understanding, and attention to detail, generating exceptional results in stain and odor removal. Clients appreciate the courtesy calls before arrival, reasonable pricing, and the polite and respectful demeanor of the staff. The company has been commended for accommodating scheduling on short notice and for their ability to restore carpets post-flooding, reinforcing their reputation for offering quality carpet care.
I've had this appointment booked for weeks. I canceled appointments to be at home in the allotted window and they text me half an hour late that they're not coming due to an emergency.
Customer feedback for McMillan's Cleaning and Restoration is largely positive, emphasizing the company’s professional service and quality cleaning results. Multiple reviews commended the ease and efficiency of the service, specifically in relation to the convenient pickup and delivery of rugs. Professionalism is further underscored by the staff's effective pre-cleaning tests for color fastness and meticulous care in moving heavy furniture. The friendly and engaging customer service, starting from the initial online quote process to the final delivery, enhances customer satisfaction significantly. One recurring sentiment is the transformative effect the company's services have on the appearance and freshness of the treated items, sometimes preventing the need for costly replacements.
Very happy with the service, rug picked up taken away, cleaned and brought back. Straight forward, easy with no problems. Rug looks great, smells lovely and clean. Even my grandchildren noticed who are always playing on it. They said it smelt like it had been in the washing machine! Quite close to the truth! Definitely recommend McMillans if you need your rug cleaned. Don't hesitate!
Customers have consistently praised the professionalism, efficiency, and effectiveness of Bonus Cleaning services. The cleaning teams, including Vasiliy, Stan, Albena, Silvia, and others, are repeatedly acknowledged for their punctuality, friendliness, and willingness to go above and beyond in their cleaning tasks. Impressively, they have successfully tackled challenging cleaning jobs, turning properties around for auctions and deep cleaning spaces that were otherwise thought difficult to clean, creating a positive visual transformation. Another significant advantage highlighted by customers includes the company's great office support, which demonstrates their commitment to customer care. Furthermore, their readiness to share upkeep tips with clients and proactively dealing with service-related issues instills confidence in their service portfolio.
I would like to thank Vasiliy and his team for an excellent job well done. The team arrived promptly, quickly assessed the condition of the property and went to work immediately. The property was in a terrible condition and was going for auction - I needed to get it clean for viewings. The team did an excellent job, was communicative and worked quickly. I have to admit I was unsure as to how the property would turn out, but it was clean and multiple individuals have commented how well it looks now. I have no hesitation in using Bonus Cleaning again and I would recommend them to anyone looking to clean problem properties. They were quick, good value and performed to a high quality. Thank you Vasiliy and Team!
VIP Carpet Cleaning London Ltd receives glowing reports for its professional service. Mahdi, a frequently mentioned technician, is praised for exemplifying these high standards. Positive aspects include their adeptness in tackling stubborn stains and in restoring water-damaged carpets and rugs to satisfaction, indicating proficiency in carpet steam cleaning. Responsiveness to scheduling and swift service delivery further enhance customer satisfaction. The thorough cleaning leads to results where carpets and rugs are often described as 'spotless' or 'like new,' suggesting a high level of technical expertise. Testimonials speak to a sense of trust fostered through respectful treatment of clients' properties and commendable courtesy, translating into a likelihood of repeat patronage and strong recommendations.
Amazing service. Our wool carpet and underlay were completely soaked from a water leak in the apartment next door. VIP Carpet Cleaning lifted the carpet and removed all the water. An amazing job. Thank you so much for your help at this stressful time. You are very professional and I am extremely grateful. Would highly recommend.
NYCleaners receives high praise for its effectiveness in stain removal and the restoration of rugs, with numerous reviews highlighting the company’s success in dealing with pet-related incidents. David’s expertise in handling delicate and valuable items such as oriental rugs and providing maintenance advice is frequently cited, enhancing the company’s reputation for specialty cleaning. Responsiveness and punctuality stand out as significant strengths, with the company demonstrating an ability to promptly address customer needs, including same-day service assessments. Customers also commend the respectful and patient demeanor of the staff, emphasizing the ease of arranging their services and the overall professionalism of the technicians.
David did amazing work on several of my rugs. We had dog urine stains in our oriental rug and thought that’s how it would stay. David restored the rug to its original colors. We’re so impressed with his work. I would recommend NYCleaner to everyone. And he also cleaned a chair that was quite dirty. Everything is fresh and clean now. Services: Pet stain & odor removal, Area rug cleaning
Customers express a strong sense of satisfaction with J.L. Carpet and Upholstery, noting several key positive aspects that stand out. The quality of the cleaning service is highly commended, with clients reporting revitalized appearances of carpets, couches, and area rugs. The technician’s performance is mentioned as exceptional, with remarks on their friendly demeanor and expertise. The efficient handling of logistics, including pick-up and drop-off of items, promotes convenience and is complemented with appreciative remarks on the punctual and communicative service approach. In addition, the provision of helpful maintenance tips by the technicians further accentuates the company’s dedication to customer service. The fair pricing structure, combined with the professional and thorough work, solidifies the customers' favorable outlook towards the company.
Our carpets and couches now look terrific! The office was a pleasure to deal with; excellent follow up. And Ori, the technician who came to our apartment, was a lovely guy who did an excellent job. Highly recommended!!
The positive feedback for PureGreen Carpet & Upholstery Cleaning points to several critical success factors. First, the professionalism and punctuality of staff, specifically cited names such as Greg, Chris, Tim, Derek, and Luis, is a recurring affirmation of the company's commitment to customer service. Secondly, customers express satisfaction with the quality of cleaning, noting the marked improvement in the appearance of their carpets and upholstery post service. A notable mention of ecological aspect, 'clean' products suggest an appreciation for environmentally-friendly practices. Additionally, efficient service and effective communication contribute to a seamless experience, fostering customer loyalty and the likelihood of repeat business.
Greg and Chris did an amazing job restoring our velvet couch after some mishaps with our kitten who was learning to use her litter box. They were fast and professional and the couch looks brand new!
Positive aspects gleaned from the reviews of Sherborne Court are primarily centered around its desirable location and the secure, well-maintained environment it provides. Guests have expressed their satisfaction with the ease of access to the heart of the city, the convenience of a car park, and the close proximity to various amenities such as supermarkets and health facilities. The accommodation's overall cleanliness and ambiance are also points of praise. Several tenants noted the positive interactions with hosts, who are commended for their communication skills and the addition of 'extra bits' that enhance the comfort of the stay. Moreover, for residents not facing the main road, the experience has been described as 'great and quiet', suggesting that Sherborne Court has the potential to offer a pleasant living situation.
Great hosts who communicated well with my booking. Great location Felt safe Nice apartment, loads of extra bits! Will definitely visit again
Positive feedback from Carpet Bright UK's clientele primarily centers on the professionalism and expertise of its technicians. Customers express appreciation for the technicians' punctuality, attention to detail, and willingness to go above and beyond in providing advice and addressing difficult stains. The technicians are often referenced by name in the reviews, emphasizing a sense of personal investment in the job performed. Additionally, clients frequently report that the finished results meet or exceed their expectations, with carpets, sofas, and rugs described as looking 'like new' after cleaning. The ability of the technicians to effectively remove odors and stains, including those caused by pets, is a repeatedly commended aspect of the service.
John did an amazing job to clean my carpets. He arrived on time and was polite and courteous. I would definitely recommend this company again!! My carpets look like new. Thank you so much John.
