An evaluation of Kiwi Services' reputation based on recent customer reviews suggests a mix of experiences. Positively, a number of customers have expressed long-term satisfaction with the services provided, particularly noting the company's professional demeanor and carpet cleaning warranty. The re-cleaning option at a reduced cost within a year, efficient appointment scheduling, and pleasing results have been highlighted, contributing to customer loyalty and recommendations. On the other hand, there have been serious concerns regarding service delivery, including mismanagement of items and poor communication about service delays. Issues with quality of work and discrepancies in service expectations have also been voiced, leading to dissatisfaction among some customers. Overall, while there are clear strengths that Kiwi Services offers, the negative experiences present a concern for potential customers, pointing to areas where operational consistency could be improved.
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