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Stanley Steemer San Francisco Reviews

Rated 4.8 based on 417 Reviews

5913 3rd St, San Francisco, CA 94124, United States

Carpet Cleaning Services | San Francisco, CA

Published on
February 29, 2024
Last updated
March 13, 2024

Reviews Summary

Analyzing the latest customer reviews for Stanley Steemer reveals a generally positive reputation of the company, with particular emphasis on the quality of service and professionalism of its employees. Customers repeatedly commend the thoroughness and effectiveness of the cleaning provided, citing 'excellent' results on various surfaces such as hardwood floors, carpets, and bathroom tiles. The staff is often described as 'professional,' 'polite,' and 'nice,' contributing positively to the overall customer experience. Marcelino, a name mentioned in multiple reviews, is particularly noted for his outstanding work. However, there are a few instances of dissatisfaction regarding punctuality, efficiency in the use of time, and incomplete cleaning of certain items. A minority of reviews describe service delays and hesitation about certain services provided, such as sofa cleaning due to material sensitivity. Recurring themes in customer feedback are satisfaction with the cleaning outcomes, professionalism of the team, and a few isolated operational criticisms.

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What Customers Are Saying About Stanley Steemer San Francisco?

Trustguide uses AI to extract key phrases from reviews about Stanley Steemer San Francisco and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Stanley Steemer San Francisco's customers had a positive experience.

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Stanley Steemer San Francisco Ratings

5

As of Based on 417 revies as of Feb 29, 2024

Stanley Steemer San Francisco Score

As of Based on 417 revies as of Feb 29, 2024

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Customer Reviews

As of Mar 13, 2024, 417 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Stanley Steemer San Francisco's publicly available reviews View source

Charlie Throolin rated Stanley Steemer San Francisco 5 stars
a month ago
Marcelino was so wonderful, he did an excellent job and was so nice! My hardwood floors look amazing and I was shocked at how dirty they were. My apartment feels so clean now. I’m having them back to steam clean my area rugs next.
Michael Ahrens rated Stanley Steemer San Francisco 5 stars
5 days ago
Marcelino cleaned our 6 dining chairs and family room carpet today. He did a great job, thorough and attentive to care for our home. Highly recommend Stanley Steemer. This is the second time I have called this company.
Rufus Alexander rated Stanley Steemer San Francisco 5 stars
5 days ago
They came on time was very professional considerate they came in did a beautiful job made me very happy

Frequently Asked Questions About Stanley Steemer San Francisco

Can Stanley Steemer clean all types of upholstery materials?

While Stanley Steemer is equipped to clean a wide range of upholstery fabrics, they are transparent about the limitations of their cleaning processes with certain materials. For example, items filled with down/feathers may not respond well to steam cleaning. It is recommended that customers discuss material concerns with technicians prior to service.

Is Stanley Steemer reliable in terms of appointment punctuality?

Although Stanley Steemer has received praise for its cleaning services, there are some reports of punctuality issues, with technicians arriving later than scheduled. Customers are advised to allow for a window of time when scheduling appointments and to discuss any scheduling constraints with the company in advance.

Does Stanley Steemer offer any guarantees for stain removal in carpets?

While Stanley Steemer has a reputation for effectively removing stains and restoring the appearance of carpets, they do not guarantee that all stains can be removed, as some may be permanent or particularly stubborn. Customer feedback suggests that results typically meet or exceed expectations.

About Stanley Steemer San Francisco

Carpet Cleaning Services

Stanley Steemer proudly provides professional cleaning services in San Francisco, CA and surrounding communities. Since our start in 1947, Stanley Steemer has served homes and businesses across the nation, trusted by generations to clean your carpet, upholstery, air ducts, hardwood, tile and grout, area rugs, and more. Stanley Steemer technicians are professionally trained and certified to deep clean your space using powerful, proprietary equipment, our proven and reliable process, and family-safe cleaning solutions. Best of all, we make it easy to schedule a cleaning with our online instant quote tool and 24/7 availability. Call or visit our website to book your cleaning with Stanley Steemer today!

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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