Best Carpet Cleaning Services, LLC exhibits a dichotomous reputation based on the available customer reviews. A pattern of scheduling inconsistencies and customer service challenges is evident, as multiple reviews recount experiences of last-minute cancellations, no-shows, and inadequate responses to customer communication, with references to unprofessional behavior from customer support representatives. On the flip side, there are accounts of prompt and effective service, particularly in emergency situations, along with praise for specific technicians and the quality of the carpet cleaning service provided. While some clients recommend the company for its professionalism, pricing, and excellent results, others admonish potential customers to seek alternative providers due to scheduling and customer service concerns.
If Best Carpet Cleaning Services, LLC has to cancel your appointment last minute, it is advisable to contact them directly to reschedule at your convenience. Always ensure you have a confirmation of the new appointment time and date.
According to several customer reviews, technicians are often praised for being on time, well-mannered, and professional. However, experiences may vary, and promptness has sometimes been an issue reported by other clients.
If Best Carpet Cleaning Services, LLC does not accept a Groupon voucher, customers are advised to contact Groupon for a refund, as per the company's directive. It's recommended to clarify payment options before scheduling a service to avoid any misunderstandings.
High Quality Commercial and Residential Water Damage Restoration and Cleaning Services Including Carpet, Fine Rugs, Upholstery, Tile & Grout, Air Duct and Dryer Vent Cleaning.We Believe In Providing These Services With Professionalism. We Are Known For No Hassle Upsells, Speedy Service and Reasonable Prices Using The Best Equipment!
