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Puregreen Carpet And Upholstery Cleaning
Puregreen Carpet And Upholstery Cleaning

Puregreen Carpet And Upholstery Cleaning Reviews Summary

Carpet Cleaning Services | New York, NY

What do customers say about Puregreen Carpet And Upholstery Cleaning?

As of Jan 15, 2024, 109 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
January 15, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
109
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Puregreen Carpet And Upholstery Cleaning's customer reviews analysis

PureGreen Carpet & Upholstery Cleaning maintains a strong reputation, underpinned by consistent praise for their professional service and results. The reviews centralize on several topline attributes; professional and courteous staff, high-quality cleaning outcomes, and effective handling of challenging tasks such as pet stains, odors, and long-standing dirt on various types of upholstery and carpets. Notably, Greg and Chris are frequently mentioned for their exemplary service, indicating their individual contributions to the company's positive image. While pricing is touched upon, it is typically referenced in the context of value, suggesting customers find the cost justifiable relative to the quality of service received. The absence of overtly negative feedback within these reviews suggests that customer experiences are predominantly positive, with no recurrent issues that would indicate systemic problems within the company's operations.

Positive Feedback

The positive feedback for PureGreen Carpet & Upholstery Cleaning points to several critical success factors. First, the professionalism and punctuality of staff, specifically cited names such as Greg, Chris, Tim, Derek, and Luis, is a recurring affirmation of the company's commitment to customer service. Secondly, customers express satisfaction with the quality of cleaning, noting the marked improvement in the appearance of their carpets and upholstery post service. A notable mention of ecological aspect, 'clean' products suggest an appreciation for environmentally-friendly practices. Additionally, efficient service and effective communication contribute to a seamless experience, fostering customer loyalty and the likelihood of repeat business.

Concerns and Threads

The reviews provided do not explicitly mention negative elements of the customer experience with PureGreen Carpet & Upholstery Cleaning. While one customer references higher costs, specifically, they note this within the context of the service area (NYC) and immediately affirm the value for money in terms of quality received. This indicates that while price sensitivity may be a consideration for some potential customers, it does not appear to significantly impact overall customer satisfaction. However, the absence of detailed criticism does not deny the possibility of improvements or challenges within the company, but rather, such specifics are not represented in the reviews sampled.

Frequently asked questions about Puregreen Carpet And Upholstery Cleaning

What types of cleaning services does PureGreen offer?

Based on the reviews, PureGreen specializes in carpet and upholstery cleaning, including the removal of pet stains and odors, and is capable of handling delicate materials like silk rugs.

Is PureGreen known for timely and professional service?

Yes, customer reviews frequently highlight the punctuality, professionalism, and courteous nature of PureGreen staff, alongside effective communication such as advanced call notices before arrival.

Does clean quality justify the pricing for PureGreen's services?

While pricing is mentioned in reviews, customers often express satisfaction with the value for money, noting the high standard of cleaning provided even if the prices may seem slightly higher, particularly in areas like NYC.

Recent customer reviews and testimonials for Puregreen Carpet And Upholstery Cleaning

Puregreen Carpet And Upholstery Cleaning
Susan Benear
5-Star
a month ago
Greg and Chris did an amazing job restoring our velvet couch after some mishaps with our kitten who was learning to use her litter box. They were fast and professional and the couch looks brand new!
Puregreen Carpet And Upholstery Cleaning
Kavita Rajput
5-Star
2 months ago
We had a great experience with Pure Green for cleaning our light colored couches. The couches were quite stained and Greg did an amazing job. We are very happy with the result and look forward to using Pure Green again. Services: Upholstery cleaning, Pet stain & odor removal
Puregreen Carpet And Upholstery Cleaning
Christopher Markquart
5-Star
4 months ago
Moved into my first NYC rental and it had a couch with a lot of stains and grime. Called this company cause of their ratings and did not disappoint. It was a bit expensive coming from someone who lived out of state but for here seemed reasonable for the quality of work. Luis was friendly, professional and very efficient. Pics are before and directly after cleaning so it still has some lightening to do but looks waaaay better! Service: Upholstery cleaning
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
109
reviews
Excellent
Good
Average
Fair
Poor

About Puregreen Carpet And Upholstery Cleaning

Carpet Cleaning Services

PureGreen Carpet cleaning is New York City's first and leading Green Labeled carpet, rug and upholstery cleaning service. We pride ourselves on our work and our reputation shows just that. We specialize in handling all cleaning related jobs. Our services include: Carpet cleaning, Upholstery Cleaning, Oriental / Persian Rug Cleaning, Draper Cleaning, Commercial Carpet Cleaning and so much more. We treat your home as if it were ours! Try us today and we promise you will never have to search for another cleaning company again! We proudly serve Brooklyn, The Bronx, Manhattan, Staten Island, Queens, Bowling Green and more.

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