ALS Carpet & Upholstery Cleaning Ltd has, on the whole, a positive reputation as reflected in the customer reviews provided. The majority of feedback emphasizes prompt and efficient service, with a number of reviews praising the company for its professionalism and punctuality. Customers frequently note the impressive results achieved by the cleaning services, including carpets and upholstery that appear revitalized and nearly new. There is particular appreciation for the company's communication, entailing updates and messages prior to arrival, and the provision of aftercare advice. Despite the prevalence of praise, there has been an instance of dissatisfaction where expectations regarding stain removal were not adequately managed, culminating in a customer experience that was both disappointing and costly. This negative feedback, however, appears to be an outlier against a backdrop of broadly commendable service delivery and customer care.
While ALS Carpet & Upholstery Cleaning Ltd is praised for impressive cleaning results, some reviews suggest that there might be limitations, especially with pet urine stains. Customers should discuss specific staining concerns with the company upfront to ensure clarity on the results that can be achieved.
According to customer reviews, the company is proactive with communication, often messaging to confirm arrival times. They are noted for their punctuality and efforts to accommodate clients at short notice, indicative of a flexible and customer-focused scheduling process.
Based on feedback, customers find the company's prices competitive, with many highlighting value for money due to the high-quality service provided. There are, however, isolated remarks about the service being pricey, particularly if results are underwhelming. It is advisable for potential customers to seek quotations and discuss service details to gauge cost-effectiveness.
ALS Carpet & Upholstery Cleaning are Voted#1 in Glasgow & surrounding areas for their services! With fully trained and insured technicians have years of experience, we will not be beaten on price or quality! Don't juts take our word for it, We have hundreds of 5 star reviews on Facebook & Google combined.Please get in touch for a FREE quote.▷ BEST #1 Services for Carpet Cleaning in Glasgow
