Bonus Cleaning

Bonus Cleaning Reviews Summary

Carpet Cleaning Services | Liverpool

What do customers say about Bonus Cleaning?

As of Feb 10, 2024, 141 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
February 10, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
141
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Bonus Cleaning's customer reviews analysis

Bonus Cleaning has garnered a favorable reputation as evidenced by the latest reviews, showcasing a high level of customer satisfaction. The company appears to specialize in thorough cleanings for a variety of situations including preparing auction properties for viewing, end-of-tenancy cleans, and addressing tough stains and soiling on upholstery and carpets. Clients have highlighted efficient and professional service delivery with the cleaning teams often commended for their speed, attention to detail, and professionalism. The quality and efficacy of the cleaning provided frequently exceed customer expectations. Office support is noted to be exceptional, contributing to a seamless customer journey. A common trend observed is the company's responsiveness and ability to accommodate quick service requests, adding convenience for clients in urgent cleaning situations.

Positive Feedback

Customers have consistently praised the professionalism, efficiency, and effectiveness of Bonus Cleaning services. The cleaning teams, including Vasiliy, Stan, Albena, Silvia, and others, are repeatedly acknowledged for their punctuality, friendliness, and willingness to go above and beyond in their cleaning tasks. Impressively, they have successfully tackled challenging cleaning jobs, turning properties around for auctions and deep cleaning spaces that were otherwise thought difficult to clean, creating a positive visual transformation. Another significant advantage highlighted by customers includes the company's great office support, which demonstrates their commitment to customer care. Furthermore, their readiness to share upkeep tips with clients and proactively dealing with service-related issues instills confidence in their service portfolio.

Concerns and Threads

Despite the overwhelmingly positive feedback, there are no specific negative aspects mentioned in the provided customer reviews for Bonus Cleaning. All clients expressed satisfaction with various services such as deep cleaning, upholstery cleaning, and moving-related cleaning. This unanimous positivity indicates either an absence of notable issues or a potential deficit in feedback from dissatisfied customers, limiting a complete evaluation of potential service challenges or areas for improvement.

Frequently asked questions about Bonus Cleaning

Can Bonus Cleaning handle tough stains and extensive cleaning tasks?

Yes, Bonus Cleaning is equipped to deal with tough stains and has received commendation for effectively cleaning stained sofas, soiled carpets, and properties in suboptimal conditions.

Does Bonus Cleaning offer quick service for urgent cleaning needs?

Yes, several reviews mention Bonus Cleaning's ability to accommodate and promptly respond to urgent cleaning requests, often providing same-day service.

Will Bonus Cleaning provide ongoing maintenance tips after service?

According to customer feedback, Bonus Cleaning's staff are willing to offer helpful tips for upkeep to maintain the cleanliness of the area post-service.

Recent customer reviews and testimonials for Bonus Cleaning

Bonus Cleaning
Robert Blackman
5-Star
3 months ago
I would like to thank Vasiliy and his team for an excellent job well done. The team arrived promptly, quickly assessed the condition of the property and went to work immediately. The property was in a terrible condition and was going for auction - I needed to get it clean for viewings. The team did an excellent job, was communicative and worked quickly. I have to admit I was unsure as to how the property would turn out, but it was clean and multiple individuals have commented how well it looks now. I have no hesitation in using Bonus Cleaning again and I would recommend them to anyone looking to clean problem properties. They were quick, good value and performed to a high quality. Thank you Vasiliy and Team!
Bonus Cleaning
Arun Prathapan
5-Star
a month ago
Excellent service all around, the house has been cleaned thoroughly top to bottom and stuff that I thought could not be cleaned has been extremely well cleaned such a stained sofas and soiled carpets.
Bonus Cleaning
Removal SureUK
5-Star
2 months ago
Excellent service. Great office support at all the time. The cleaner was amazing. Highly recommend!
Read all reviews

About Bonus Cleaning

Carpet Cleaning Services

If you are looking for a reliable and dependable cleaning service in Liverpool and Merseyside then look no further. Bonus Cleaning provides exceptional cleaning services on all postcodes in Liverpool. Our affordable rates coupled with years of experience and dedicated management mean that you will receive an excellent cleaning service at the best possible price. Our goal is simply to be the best cleaning company and ensure complete client satisfaction with our services. We offer same-day and short notice availability, no service is too big or small. Our cleaning technicians take great pride in making sure that every client is completely satisfied with their cleaning. We are determined to meet all of your cleaning requirements.

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