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J.L. Carpet & Upholstery Reviews

Rated 5 based on 338 Reviews

20 Grand Ave Suite 401, Brooklyn, NY 11205, United States

Carpet Cleaning Services | New York, NY

Published on
January 26, 2024
Last updated
March 13, 2024

Reviews Summary

An analysis of the customer reviews for J.L. Carpet and Upholstery reveals a consistently positive reputation, with several key elements contributing to the company's commendable image. Customers frequently praise the professionalism and friendliness of the staff, with specific mentions of Jarred and his team for their expertise and pleasant collaborations. The technical proficiency in handling delicate tasks, such as cleaning antique rugs and removing tough stains like nail polish from white sofas, is highlighted as exceptional, indicating an ability to manage challenging projects effectively. Additionally, the company’s follow-up and customer-oriented communication, including appointment reminders and status updates, are perceived as indicative of their commitment to service excellence. Overall, the customer experience reflects a blend of high-quality service, professional staff, and excellent results, viewed as consistent over time as evidenced by repeated patronage and referrals.

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What Customers Are Saying About J.L. Carpet & Upholstery?

Trustguide uses AI to extract key phrases from reviews about J.L. Carpet & Upholstery and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of J.L. Carpet & Upholstery's customers had a positive experience.

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J.L. Carpet & Upholstery Ratings

5

As of Based on 338 revies as of Jan 26, 2024

J.L. Carpet & Upholstery Score

As of Based on 338 revies as of Jan 26, 2024

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Customer Reviews

As of Mar 13, 2024, 338 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of J.L. Carpet & Upholstery's publicly available reviews View source

Stuart Post rated J.L. Carpet & Upholstery 5 stars
a week ago
Our carpets and couches now look terrific! The office was a pleasure to deal with; excellent follow up. And Ori, the technician who came to our apartment, was a lovely guy who did an excellent job. Highly recommended!!
Maggie Powers rated J.L. Carpet & Upholstery 5 stars
4 weeks ago
Jarred and his team were fantastic. Cleaned and restored my 50 year old area rug with great service and attention to detail. Highly recommended!
Emma Karasz rated J.L. Carpet & Upholstery 5 stars
4 weeks ago
Jarred was extremely professional and lovely to work with! We are very happy with how clean our couch is now and look forward to working with JL again for other upcoming projects! Can't recommend enough.

Frequently Asked Questions About J.L. Carpet & Upholstery

What types of cleaning services does J.L. Carpet and Upholstery provide?

J.L. Carpet and Upholstery offers deep cleaning services for various items including carpets, area rugs, and upholstered furniture like couches and sofas.

Can J.L. Carpet and Upholstery handle delicate or antique rugs?

Yes, the company is adept at cleaning and restoring antique and delicate rugs, using careful attention to detail and methods suited to the rug's condition and material.

Does the company offer pick-up and drop-off services for cleaning items?

Yes, J.L. Carpet and Upholstery provides convenient pick-up and drop-off services for items that require cleaning, ensuring punctuality and effective communication throughout the process.

About J.L. Carpet & Upholstery

Carpet Cleaning Services

We are leading experts in antique Persian and oriental rug cleaning and repairs. This includes moth damage, moth repellent, pet stain removal, pet odor removal and color restoration. Also, we specialize in on site upholstery and fine fabric cleaning. Service areas include Manhattan, Brooklyn, Queens, The Bronx and parts on New Jersey.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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