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Kc Carpet And Upholstery Cleaners Reviews

Rated 4.9 based on 313 Reviews

9309 Glenloch St, Philadelphia, PA 19114, United States

Carpet Cleaning Services | Philadelphia, PA

Published on
February 21, 2024
Last updated
March 13, 2024

Reviews Summary

Reviews for KC Carpet And Upholstery Cleaners illustrate a strong company reputation underscored by consistent themes of professionalism, punctuality, efficiency, and effective cleaning results. The company's team, notably Kevin, Stephen, Bob, and Joe, receives extensive praise for their customer service and the quality of their work, including stain and odor removal, particularly on older carpets and furniture with challenging stains. The customer experience is enriched by the team's communication strategies, such as reminder texts and pre-appointment messages ensuring transparency and preparedness. Customers also value the environmentally friendly cleaning solutions used, which are described as leaving a pleasant scent. While direct negative feedback is absent, the analysis of customer experiences suggests the company's strengths lie in timely service, respectful and informative interactions, and a commitment to excellence in their cleaning services.

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What Customers Are Saying About Kc Carpet And Upholstery Cleaners?

Trustguide uses AI to extract key phrases from reviews about Kc Carpet And Upholstery Cleaners and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Kc Carpet And Upholstery Cleaners's customers had a positive experience.

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Kc Carpet And Upholstery Cleaners Ratings

5

As of Based on 313 revies as of Feb 21, 2024

Kc Carpet And Upholstery Cleaners Score

As of Based on 313 revies as of Feb 21, 2024

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Customer Reviews

As of Mar 13, 2024, 313 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Kc Carpet And Upholstery Cleaners's publicly available reviews View source

Kimberly Riley rated Kc Carpet And Upholstery Cleaners 5 stars
2 months ago
I had my large sectional couch professionally cleaned & it came out excellent. My couch was covered in stains from my toddlers with yogurt, milk, diaper cream, etc. It looks good as new! Even with it being 8 years old — they made it look excellent. Kevin and Stephen were extremely professional, punctual and efficient. Will definitely be using this service again!
Cindy Veneziano rated Kc Carpet And Upholstery Cleaners 5 stars
7 months ago
I had a wonderful experience with KC Carpet Cleaners. Kevin and Bob came on time and were very communicative before my appointment with reminder texts and also text messages for their time of arrival. They were very informative and efficient and the carpets look fabulous. My carpets are over 25 years old and had a few stubborn stains that they got out easily. The carpet cleaning solution smells wonderful and they were very respectful of the house and careful with their equipment. I have used other carpet cleaning companies over the years, but none did the job that KC did. Highly recommend!
Janet Swanner rated Kc Carpet And Upholstery Cleaners 5 stars
7 months ago
I used KC Carpet and Upholstery Cleaners to clean my sectional couch. The whole process took maybe 20 minutes. Kevin and his partner Bob were super friendly and personable. They were able to remove the stains and odors that naturally come from owning two larger dogs. I highly recommend this company!

Frequently Asked Questions About Kc Carpet And Upholstery Cleaners

What types of stains and odors are KC Carpet And Upholstery Cleaners able to effectively remove?

According to customer reviews, KC Carpet And Upholstery Cleaners can remove a variety of difficult stains and odors including those caused by pets, toddlers, and stains on older carpets or furniture, leaving them looking refreshed and renewed.

How does KC Carpet And Upholstery Cleaners communicate with customers to coordinate appointments?

The company communicates clearly and consistently with customers through reminder texts, notifications regarding the arrival time of technicians, and, in certain cases, phone calls on the morning of the service to confirm the estimated time of arrival.

Do KC Carpet And Upholstery Cleaners use environmentally friendly cleaning solutions?

Yes, reviews frequently mention that KC Carpet And Upholstery Cleaners use cleaning solutions that are not only effective but also environmentally friendly, pet safe, and leave behind a fresh and pleasant scent without harsh chemical odors.

About Kc Carpet And Upholstery Cleaners

Carpet Cleaning Services

KC's Carpet & Upholstery Cleaning provides carpet cleaning, upholstery cleaning, dryer vent and air duct cleaning to the Philadelphia PA area

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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