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Zenko Properties Reviews

Rated 4.8 based on 357 Reviews

The, 2 The Chandlers, Leeds LS2 7EZ

Property Management | Leeds

Published on
February 10, 2024
Last updated
March 13, 2024

Reviews Summary

The reviews for Zenko Properties Leeds offer a robust indication of a positive company reputation and customer experience. Recurring themes in customer feedback include exceptional management of the sales process, effective communication, and reliable support. Specifically, staff members such as Ian are frequently praised for their diligence and capability in navigating difficult transactions and ensuring sales completion despite complications involving buyers or solicitors. The lettings team, including Martin and Emily, are commended for creating a seamless renting experience through proactive engagement and support. Furthermore, Zenko’s transparency with fees and effective tenant management have been identified as contributors to stress-free property ownership among landlords. Conversely, an isolated incident reflects negatively on the company’s reputation, involving a last-minute withdrawal by a landlord after tenants had already passed referencing and made financial commitments, raising questions about transparency and mitigation efforts from Zenko in such situations.

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What Customers Are Saying About Zenko Properties?

Trustguide uses AI to extract key phrases from reviews about Zenko Properties and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Zenko Properties's customers had a positive experience.

Positive
Neutral
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Zenko Properties Ratings

5

As of Based on 357 revies as of Feb 10, 2024

Zenko Properties Score

As of Based on 357 revies as of Feb 10, 2024

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Customer Reviews

As of Mar 13, 2024, 357 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Zenko Properties's publicly available reviews View source

Daniel Lilley rated Zenko Properties 5 stars
3 months ago
First review I have ever submitted however after selling our city centre flat recently I feel it is much deserved. Zenko got us a great price for our flat and managed the whole process exceptionally well. A special mention to Ian who was fantastic throughout despite a nightmare buyer who was very unreasonable through the entirety of the sale and without whom the sale would probably never have completed. Cannot recommend the company highly enough and would encourage anyone thinking of selling/buying in the area to employ Zenko's services.
Arthur K rated Zenko Properties 5 stars
2 months ago
Thank you Tobias & Team for your support throughout the last years while we rented and later purchased a property placed under your management. It has been emotional roller-coaster - thank you for providing support, alternative solutions and professional approach throughout the sale. Your team was able to answer all queries at all times, while we your tenancy portal one of the easiest and most convenient to use out of many other big name letting agents around Leeds area. During this time you gave us confidence to return as landlords in future - if we ever will be willing to rent out our property. Special thank you for making key exchange day more special with a little touch! All the best!
Sammy rated Zenko Properties 5 stars
2 months ago
Highly recommend Zenko Properties. I have recently sold a flat with them and their service was excellent from start to finish. It was a challenging sale and the solicitors didn't seem to be communicating well, so without Ian at Zenko I honestly don't think the sale would have completed!

Frequently Asked Questions About Zenko Properties

What makes Zenko Properties Leeds stand out in property management?

Zenko Properties Leeds is noted for its proactive and supportive approach to both tenants and landlords, offering seamless management and transparent communication. Its user-friendly tenant portal and their commitment to stress-free property ownership through effective tenant relations and prompt maintenance response make them stand out.

Can Zenko Properties Leeds handle challenging sales and lettings situations?

Yes, reviews suggest that Zenko Properties Leeds has effectively managed challenging sales and lettings, including navigating difficult transactions and solving communication issues with solicitors, further evidenced by their staff's dedication to support clients through the entire process.

Is there a risk of issues with landlords when renting through Zenko Properties Leeds?

While most feedback is positive, there has been an instance of a landlord withdrawing from an agreement last-minute. However, this appears to be an isolated case. Prospective tenants should ensure all terms are clear and that Zenko provides support should any disputes arise.

About Zenko Properties

Property Management

Zenko Properties, based in Leeds, specialise in Residential sales, lettings and property management. Whether you want to buy, rent or sell property one of our team members are available to provide you with expert knowledge of the local property markets.We are looking for more landlords who which to let their properties, investors or people wanted to sell their home.We are your local agent, providing a top quality service and honest advice. Our business aim is to be different than your typical estate/letting agent.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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