Y&Y Management Reviews

Overall sentiment regarding Y&Y Management as a property management company is strongly negative. Reviewers consistently point out issues such as lack of communication, perceived unresponsiveness, and a sense of disregard for leaseholders' concerns. Many customers report frustration with rising service charges and difficulties contacting staff capable of resolving problems, citing stress and anxiety as a result. There is only one positive mention, highlighting professionalism and responsiveness, which remains an outlier.

The most common themes include complaints about transparency, delayed or insufficient maintenance (such as unresolved lift repairs), and repeated administrative mistakes like chasing payments from former property owners. Customers repeatedly express distrust regarding charges and describe an adversarial dynamic when disputes arise. Commentary about a lack of senior management accessibility and mechanical resolution processes further contribute to negative impressions.

Based on reviewer feedback, Y&Y Management does not currently enjoy a positive reputation in the property management sector. The dominant view, particularly in the context of property management in the UK, characterizes the company as difficult to deal with, with major concerns about customer care and service reliability. Only sporadic positive experiences are mentioned, and trust signals remain scarce.

Y&Y Management is a property management company that oversees apartment blocks and leasehold developments. It operates in the real estate sector by handling the administrative, maintenance, and financial responsibilities associated with managing residential buildings on behalf of property owners, leaseholders, and tenants.

The company typically communicates with clients and residents regarding issues such as service charges, building maintenance requests, and administrative updates. Their operations include processing payments, coordinating repairs, and managing correspondence related to properties they oversee. Y&Y Management functions by serving as the main point of contact between residents and property owners or freeholders.