Rendall & Rittner Reviews

Customer reviews of Rendall & Rittner's property management and concierge services present a predominantly positive sentiment, with many residents emphasizing high levels of professionalism, courtesy, and efficiency from staff members such as Dave, Jonathan, Tai, Edward, and Sera. Reviewers consistently note responsive management, quick issue resolution, and standout behavior from team members who go above and beyond for residents. However, one review highlights significant frustrations with prolonged delays, poor communication, and lack of transparency regarding fees, revealing that not all experiences are equally positive.

Common feedback includes praise for reliable and approachable concierge personnel, immediate help with building issues or move-ins, and professional handling of emergencies, particularly fire safety events. Residents value the sense of personal service, access to knowledgeable staff, and support in administrative matters. While praise centers on professionalism and positive resident-staff interactions, the negative review underscores ongoing concerns about fee management and communication.

Overall, Rendall & Rittner enjoys a strong reputation in property management across locations such as Panoramic Tower, Legacy Tower, and City North. Residents feel well supported by approachable staff, personal attention, and consistent service. Although there are occasional criticisms regarding management processes and costs, the company is generally regarded as dependable and attentive to the needs of London residents.

Rendall & Rittner is a property management company operating in the residential and mixed-use sector. It manages apartment buildings, developments, and communal spaces, typically providing onsite services such as concierge, facilities management, issue resolution, and the administration of service charges to property owners and residents.

The company operates through dedicated property managers and onsite staff like concierges and porters, who coordinate daily building operations and act as resident points of contact. Rendall & Rittner handles building maintenance, resident communications, emergency response, and administrative paperwork, often liaising directly with landlords, residents, and external contractors as part of its workflow.