Newton Property Management Ltd. Reviews

Feedback for Newton Property Management is overwhelmingly negative, with reviewers repeatedly expressing dissatisfaction regarding response times, transparency, and resolution of issues. Many users cite difficulties in communication, highlighting the need for multiple follow-ups by email or phone to receive basic responses. While there is a single mention of an issue being resolved at no extra charge, this is notably the exception rather than the rule, and even that process took considerable time.

The most common criticisms involve unresolved maintenance problems, billing disputes, unexplained cost increases, and a perceived lack of accountability among the staff. Residents point to frequent staff turnover, absent property managers, and poor contractor oversight. There are several accounts of service failures leading to stress, financial disputes, and even health concerns. Critiques of opaque budgeting, inadequate building management, and obstacles to resident organisation are widespread across reviews, especially in references to properties in Scotland and specific mentions of Glasgow.

In summary, Newton Property Management is viewed in a highly critical light by its customer base, particularly in Scotland. Complaints about communication lapses, maintenance neglect, and transparency are consistent across different locations and time frames. The recurring negative patterns and lack of trust suggest reputation risks for Newton, positioning the company as a point of caution for potential clients in the property management sector.

Newton Property Management provides property factor services, overseeing the maintenance and administration of communal areas and shared facilities within residential developments. It operates primarily in multi-owner environments, managing contracted services such as cleaning, repairs, and grounds maintenance, and administering billing related to these property management services.

The company coordinates communications between residents, on-site contractors, and its in-house administrative staff. Service requests, billing, and issue reporting are typically handled via email, online portals, and periodic site visits by property managers. Newton’s operations include sourcing and managing third-party contractors, tracking expenses, and issuing invoices for communal services to property owners.