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XL Real Property Management Reviews

Rated 5 based on 177 Reviews

80 5th Ave Ste 1501, New York, NY 10011, United States

Property Management New York

Published on
January 26, 2024
Last updated
June 16, 2025

Reviews Summary

Reviewers consistently note an overwhelmingly positive sentiment towards XL Real Property Management, highlighting the company’s reliability, professionalism, and responsiveness across numerous interactions. Clients praise specific staff members such as Dylan, Josh, Ryan, Matt, and Maria for their attentive service, seamless communication, and proactive approach to tenant and property issues. No negative or neutral feedback is present in the sample, suggesting strong satisfaction among customers, while a single mentioned concern relates to the initial apprehension of entrusting property management, which the team quickly alleviated through their professionalism.

The most frequent themes center on responsiveness, attention to detail, and the ease with which XL Real Property Management handles complicated property issues for owners in New York City. Clients highlight the company’s transparent processes, efficient handling of both routine and urgent tasks, and comprehensive communication via diverse channels. Special attention is given to their efforts in minimizing client stress, coordination with vendors, and maintaining strong partnerships—including third-party collaborators.

Overall, XL Real Property Management is regarded as a reliable and highly professional property management provider in New York City. Multiple repeat and long-term clients, strong endorsements, and references to seamless service process build trust. The company’s reputation, as evidenced in reviewer comments, positions it as a preferred choice for property owners seeking a hands-off, transparent, and confidence-inspiring management experience in the NYC region.
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What Customers Are Saying About XL Real Property Management?

consistent attitude of helpfulness

I am very pleased with the service

made everything seamless and relatively hands-free

professional, responsive, and truly cares

exemplary communication skills and proactive problem-solving

exceptional – always friendly, professional, and eager to help

do a great job at minimizing the stress

extremely friendly, professional, quick to respond

handled a lot of tricky matters with grace and aplomb

prompt, responsive, and great to work with

Trustguide extracts key phrases from reviews about XL Real Property Management and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of XL Real Property Management's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

XL Real Property Management Ratings

5

As of Based on 177 revies as of Jan 26, 2024

XL Real Property Management Score

100%

As of Based on 177 revies as of Jan 26, 2024

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Customer Reviews

As of Jun 16, 2025, 177 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of XL Real Property Management's publicly available reviews View source

Stephen Lehmann rated XL Real Property Management 5 stars
2 months ago
I cannot overstate how happy we were with XL Property Management. I can't think of any other business I’ve dealt with where I experienced a culture of service as I have here: a consistent attitude of helpfulness and engagement with the job at hand that was evident in every interaction and that one just doesn’t come to expect anymore. This is on top of the highest level of reliability and responsiveness. I would say the same thing under oath! Bravo and thank you!
Ariel Schapira rated XL Real Property Management 5 stars
2 months ago
I have been a Customer of XL for over 8 years, they managed for us a very nice apt in NYC. They assisted us in many ways along the years, the renewal of the unit, maintenance, accounts, Services, coordinations, etc. Always available, very transparent, I am very pleased with the service they provided. I fully recommend them A. Schapira
Simon Lim rated XL Real Property Management 5 stars
2 months ago
Been very grateful to have had Dylan's team at XL managing our Manhattan co-op while we lived on the opposite coast for 2+ years. They made everything seamless and relatively hands-free for us — from tenant communication to appliance repairs, even coordinating a holiday gift to our super — at a very affordable rate, even lower than I had anticipated. Always very responsive via email and prompt with monthly financial reports. Thankful our broker referred us to them, as I'd work with them again given the opportunity.

Frequently Asked Questions About XL Real Property Management

How responsive is XL Real Property Management to maintenance and urgent issues?

XL Real Property Management is consistently described in reviews as having fast response times for both minor repairs and urgent property issues. The team often resolves matters quickly and communicates updates through multiple channels, ensuring issues are taken care of efficiently.

Does XL Real Property Management handle all aspects of property management for out-of-town owners?

Yes, reviews highlight XL Real Property Management’s ability to make property ownership hands-free and seamless for clients living far from their properties, including full tenant communication, repair coordination, rent collection, and monthly financial reporting.

Who are some key contacts or team members at XL Real Property Management?

Clients frequently mention team members such as Dylan, Josh, Ryan, Matt, and Maria, indicating that XL Real Property Management assigns specific points of contact for proactive, ongoing management and communication.

About XL Real Property Management

Property Management
XL Real Property Management operates in the property management industry, specializing in managing rental and residential properties for individual owners, companies, and co-op boards primarily in New York City. The company offers tailored management services including tenant communication, rent collection, financial reporting, maintenance coordination, and related administrative support on behalf of property owners.

The company operates through a team-based approach, handling regular and urgent property matters with structured workflows. Coordination with vendors, frequent client communication through various channels, and transparent monthly reporting are key features. XL Real Property Management also routinely collaborates with partner organizations for specialized requirements and leverages dedicated property managers to oversee client portfolios.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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