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Specialized Property Management Reviews

Rated 4.2 based on 535 Reviews

5720 Lyndon B Johnson Fwy Suite 640, Dallas, TX 75240, United States

Property Management | Dallas, TX

Published on
February 25, 2024
Last updated
March 13, 2024

Reviews Summary

Specialized Property Management Dallas elicits a polarized customer experience, as derived from recent reviews. On one end, clients praise the company for its efficient renting process, professionalism, and excellent communication, often mentioning employees by name who contributed to their positive experience. On the other hand, there is an undercurrent of severe displeasure, evidenced by allegations of poor customer service, responses, and maintenance issues that critically impact the company's reputation. Significant concerns include difficulty reaching customer service, inadequate support during emergencies, and contentious dealings regarding security deposits and property conditions. This dichotomy in customer feedback suggests that while some tenants and landlords experience satisfactory interactions, others encounter substantial problems that diminish their trust in Specialized Property Management Dallas.

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What Customers Are Saying About Specialized Property Management?

Trustguide uses AI to extract key phrases from reviews about Specialized Property Management and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Specialized Property Management's customers had a positive experience.

Positive
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Specialized Property Management Ratings

5

As of Based on 535 revies as of Feb 25, 2024

Specialized Property Management Score

As of Based on 535 revies as of Feb 25, 2024

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Customer Reviews

As of Mar 13, 2024, 535 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Specialized Property Management's publicly available reviews View source

Jessica Gonzales rated Specialized Property Management 5 stars
2 weeks ago
We have just rented a house with Specialized property management. The process from Viewing to applying to actual renting has been absolutely wonderful. I’d like to mention by name Hector, Stephanie and Nena as the 3 people that made sure our experience was one of ease and convenience. Thank you Specialized Property Management.
Sean Mroweh rated Specialized Property Management 5 stars
a week ago
Aaron Miles was so professional and answered our questions immediately. We were able to start and finish the process same day without any issues. This is my second house with specialized property management but not the last. Hoping to grow this partnership more and more.
Caitlin Copeland rated Specialized Property Management 5 stars
a week ago
Impossible to reach. Very shady and overpriced for what they’re offering. If we property owner, I’d be looking for a different management co. If you love call-centers, getting the run around, and waiting days between email correspondence with a dash of never-returned phone calls, then this is the business to work with. Potential renters will love not being able to work with their app-exclusive format, robotic phone trees, and non-existent employees. Providing a remarkably over priced product with vintage carpet and linoleum adds a unique flair to this business model. Please proceed with caution.

Frequently Asked Questions About Specialized Property Management

What is the typical response time for maintenance requests with Specialized Property Management Dallas?

While some tenants have reported prompt and satisfactory handling of maintenance requests, there are also accounts of delayed responses and inadequate follow-ups, particularly during high-demand periods such as city-wide weather emergencies. It's advisable to discuss expected response times for routine and emergency maintenance during the leasing process.

How easy is it to communicate with Specialized Property Management Dallas?

Customer experiences vary; some tenants and property owners report easy and effective communication with staff members, while others experience difficulties connecting with customer service, citing issues such as unanswered calls and emails. Prospective clients should inquire about the preferred methods of communication and expected turnaround times for inquiries.

Are there any hidden fees or unexpected charges I should be aware of when working with Specialized Property Management Dallas?

Some reviews express concerns over unclear charges, particularly during move-out and security deposit settlements. Potential clients should request transparency and a detailed breakdown of all possible charges, and the procedure for disputing them, to avoid unexpected expenses.

About Specialized Property Management

Property Management

Trusted, Approved, and ExperiencedYour Specialized property management team has been helping property owners in Dallas, TX, and the surrounding Fort Worth, Arlington, Frisco, and Plano areas with our over 30 years of experience in the industry. Free yourself from the hassle and burden of managing your own property or that other sub-par property management companies have added and let our trusted and proven record go to work for you.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.