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Southside Property Management
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Southside Property Management Reviews

Rated 4.6 based on 1052 Reviews

20 Nicolson St, Edinburgh EH8 9DH

Property Management | Edinburgh

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Published on
February 29, 2024
Last updated
March 13, 2024
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Reviews Summary

An analysis of the latest reviews for Southside Property Management reflects a notably positive reputation, characterized by a high level of tenant satisfaction. A recurring theme in these testimonials is the appreciation for the attentive and personal service delivered by various property managers, with specific commendations for Georgia, Ryan, Ione, Leighvi Collins, and Rebekah. Efficient communication and prompt issue resolution emerge as significant contributors to the customer experience. The provision of welcome packages to new tenants is highlighted as a thoughtful and appreciated gesture. However, there is a singular note of criticism regarding the cleanliness of a room upon move-in. Despite this, the general consensus suggests that Southside's approach is perceived as customer-centric and superior relative to other agencies in the market, with recommendations being a common trend amongst reviewers.

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What Customers Are Saying About Southside Property Management?

Trustguide uses AI to extract key phrases from reviews about Southside Property Management and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Southside Property Management's customers had a positive experience.

Positive
Neutral
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Southside Property Management Ratings

5

As of Based on 1052 revies as of Feb 29, 2024

Southside Property Management Score

As of Based on 1052 revies as of Feb 29, 2024

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Customer Reviews

As of Mar 13, 2024, 1052 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Southside Property Management's publicly available reviews View source

Ayo Arowosegbe rated Southside Property Management 5 stars
a month ago
Southside Properties has been exceptional on my quest for a shelter. I was 3.5hours away when I was looking for accommodation but they were very understanding and supportive. From the applications team to my property manager , Georgia, they have been amazing. Prompt response to mails and ensuring transparency is interesting. Thank you so much and I recommend them to whoever is looking for accommodation .
A F rated Southside Property Management 5 stars
4 weeks ago
Overall very friendly letting agency, certainly much better to work with than some other agencies in Edinburgh! We were given a cute little care package when we picked up the keys for our new flat which was a nice touch as well. Generally good response times for issues, and our property manager Ryan has been so helpful in fixing the various bits and bobs we’ve needed and figuring out any problems we’ve had. Definitely would recommend this agency!
TOUCHE FLEXFITNESS rated Southside Property Management 5 stars
4 weeks ago
Very customer-centric agency. Always on top of their communication game and resolve issues pretty quickly. My property manager Ione has been an absolute joy!! Oh there’s a nice little welcome package when you join the family!!

Frequently Asked Questions About Southside Property Management

How responsive is Southside Property Management to maintenance requests and other issues?

According to recent reviews, Southside Property Management is highly responsive to maintenance requests and tenant issues. They are known to address concerns promptly and communicate effectively with tenants.

What unique aspects can I expect from Southside Property Management's service?

Tenants have praised Southside for their personal touches, such as welcome packages upon move-in, and the dedicated customer service provided by their property managers. Customized 1 on 1 property viewings and professional, warm assistance in settling down are also highlighted.

Are there any negative aspects reported by tenants of Southside Property Management that I should be aware of?

The reviews are overwhelmingly positive; however, an isolated complaint was made regarding the cleanliness of a room below the bed upon move-in. This highlights an area for improvement but seems to be an exception rather than a common issue amongst tenants.

About Southside Property Management

Property Management
20 Nicolson St, Edinburgh EH8 9DH
Visit website
441315100051

Property Letting & Management Based in Central Edinburgh

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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