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Southside Property Management Reviews

Rated 4.6 based on 1222 Reviews

20 Nicolson St, Edinburgh EH8 9DH

Property Management Edinburgh

Published on
February 29, 2024
Last updated
June 15, 2025

Reviews Summary

The overall sentiment toward Southside Property Management’s property rental service in Edinburgh is highly positive, as reflected in reviewer comments. Reviewers consistently note prompt communication, the professionalism of staff, and attentiveness from property managers such as William, Francesca, Michael, Leah, and Katy. Some reviews highlight honesty and integrity in the advice given, with no significant negative feedback identified. A recurrent theme is the approachable and efficient service that Southside Property Management delivers at every stage of the tenancy process. Customers praise the smooth handling of documentation, rapid response to maintenance issues, and helpfulness of individual staff members. Many note the extra touches, such as welcome gifts, which contribute to a sense of care and attention. Several users report repeat business and recommend the service to others relocating or renting in Edinburgh. Overall, Southside Property Management is regarded as a reliable and trustworthy property rental agency for both tenants and landlords in the Edinburgh region, providing consistent, well-organized service and effective communication.

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What Customers Are Saying About Southside Property Management?

friendly and welcoming

honest, unbiased advice

exceptionally helpful and always replied

responses on each stages

attentive, responsive and understanding

super smooth and totally stress-free

super helpful, efficient, professional and kind

super supportive

well-maintained, and any issues were handled quickly

efficient, professional services have been invaluable

Trustguide extracts key phrases from reviews about Southside Property Management and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Southside Property Management's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Southside Property Management Ratings

5

As of Based on 1222 revies as of Feb 29, 2024

Southside Property Management Score

100%

As of Based on 1222 revies as of Feb 29, 2024

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Customer Reviews

As of Jun 15, 2025, 1222 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Southside Property Management's publicly available reviews View source

Martin Dakwa rated Southside Property Management 5 stars
a week ago
Relocating to Edinburgh was a great experience, and Southside Property Management played a big part in that. From the moment we went to their office to collect the keys, the staff were incredibly friendly and welcoming. Their customer service was exceptional. The property manager, William, regularly followed up to ensure everything was going well, responded promptly to any queries, and made sure any issues at the property were fixed in good time.
Nayan V rated Southside Property Management 5 stars
2 weeks ago
John from Southside mgt came to my home to provide independent advice, and I was genuinely impressed. He took the time to understand my personal situation and the reasons I was considering renting out my property. Rather than pushing for a rental just to make a commission, he gave honest, unbiased advice—even recommending that I shouldn’t rent it out right now. That kind of integrity is rare in this industry. It’s clear that John genuinely cares about what’s best for his clients, not just the business. I really appreciated his professionalism, honesty, and depth of knowledge. Highly recommend Southside Lettings if you're looking for trustworthy advice!
Suranjan De rated Southside Property Management 5 stars
2 weeks ago
I highly recommend Southside Property Ltd. for renting in Edinburgh. From the start, the property was neat and clean, and the staff were very welcoming during the viewing. A special thank you to our property manager, Francesca Kane, who was exceptionally helpful and always replied to our emails promptly. My overall experience during my two-month stay was excellent.

Frequently Asked Questions About Southside Property Management

How responsive is Southside Property Management to tenant issues?

Customers report that Southside Property Management addresses property issues quickly, often resolving them within days. Property managers maintain regular communication and follow up to ensure all concerns are handled effectively.

Does Southside Property Management provide guidance for new landlords?

Reviews indicate that Southside Property Management offers independent, honest advice for landlords, guiding them through initial setup, finding tenants, and ensuring compliance with regulations. Staff provide clear advice and do not pressure clients into making decisions.

Will I have a dedicated property manager during my tenancy?

Yes, multiple reviews mention that tenants and landlords are assigned specific property managers who handle communication and provide ongoing support throughout the tenancy period.

About Southside Property Management

Property Management
Southside Property Management is a property rental and management agency based in Edinburgh. It serves both tenants and landlords by facilitating letting services, providing property management, and helping with the complete rental process from property viewings to move-in and ongoing tenancy support.

The company operates through an in-person and digital model. Staff members manage key stages such as property viewings, documentation, tenant communication, and property maintenance. Dedicated property managers offer tailored support, handle regulatory compliance for landlords, and arrange repairs or property upkeep on a responsive timeline.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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