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LRS Realty & Management, Inc. Reviews

Rated 4.2 based on 265 Reviews

9400 CA-27 Suite 110, Chatsworth, CA 91311, United States

Property Management | Los Angeles, CA

Published on
February 29, 2024
Last updated
June 12, 2024

Reviews Summary

The majority of the reviews for LRS Realty & Management, Inc. paint a picture of a company with a strong reputation for customer service, particularly in maintenance management. Martha Munoz, specifically, is frequently mentioned for her exceptional professional conduct and rapid response to maintenance issues. Customers have lauded her efficiency, communication skills, and the quality of the resolutions provided. She is noted for her dedication to clients, which cultivates a sense of trust and reliance. Moreover, her technical knowledge and ability to manage cost-effective solutions emerge as prominent aspects of customer satisfaction. However, an isolated instance reveals dissatisfaction regarding property management practices, particularly communication and rent negotiations, highlighting a stark contrast to the otherwise glowing endorsements.
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What Customers Are Saying About LRS Realty & Management, Inc.?

Martha Munoz at LRS Realty & Management is AMAZING!!

Martha Munoz from LRS Maintenance has been a true lifesaver!

I highly recommend this business.

they are a trusted partner standing by you whenever needed.

my house maintenance is always taken excellent care of by Martha Munoz.

my experience has been nothing short of amazing.

Working with Martha at LRS is such a pleasure.

Martha is fantastic!

she has been a true professional!

Would not Recommend this company,

Trustguide uses AI to extract key phrases from reviews about LRS Realty & Management, Inc. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of LRS Realty & Management, Inc.'s customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

LRS Realty & Management, Inc. Ratings

5

As of Based on 265 revies as of Feb 29, 2024

LRS Realty & Management, Inc. Score

80%

As of Based on 265 revies as of Feb 29, 2024

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Customer Reviews

As of Jun 12, 2024, 265 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of LRS Realty & Management, Inc.'s publicly available reviews View source

Jennifer Johnson rated LRS Realty & Management, Inc. 5 stars
4 months ago
Wow! Martha Munoz at LRS Realty & Management is AMAZING!! The tenants primary access door for our 4 units was suddenly broken, so none of our keys would work for the door, and we could not access our apartments from the main entrance. I phoned LRS R&M and got Martha, and she immediately reach out to the vendor for technician support! Chris the technician arrived promptly and did a great job! Martha was not only professional and courteous but she saved the day! And gave our issue her full and immediate attention! And, on a holiday weekend! Thank You Thank You Martha! Your are the Best!!
Chanel Khoury rated LRS Realty & Management, Inc. 5 stars
2 months ago
Martha Munoz from LRS Maintenance has been a true lifesaver! Her expertise and dedication in solving household issues are unmatched. Martha's patience and thorough explanations make her a standout professional. Thanks to her, I feel confident managing any problem around the house. Highly recommend Martha for all your maintenance needs!
Cindy Valdez rated LRS Realty & Management, Inc. 5 stars
2 months ago
I highly recommend this business. We have been with LRS for many years and they have been absolutely wonderful. They manage 3 of my properties and are always on top of everything. They have superb customer service and always respond in a timely, friendly and professional manner. Martha Munoz, my maintenance manager, has been amazing! She is extremely helpful and committed to providing my tenants and myself as a landlord the best possible service. 10/10 five-stars!

Frequently Asked Questions About LRS Realty & Management, Inc.

What services does Martha Munoz specialize in at LRS Realty & Management?

Martha Munoz specializes in maintenance management, offering prompt service, professional troubleshooting, and managing cost-effective solutions for tenants and landlords.

How responsive is the maintenance team at LRS Realty & Management?

According to customer reviews, the maintenance team, particularly under the guidance of Martha Munoz, is known for their swift response and resolution of issues, often communicating effectively through various channels.

Has there been any negative feedback regarding LRS Realty & Management's property management?

Yes, there has been negative feedback regarding communication barriers and rent negotiation tactics following the company's takeover of some properties. These concerns mainly involve delayed response times and attempts to increase rent beyond the established terms.

About LRS Realty & Management, Inc.

Property Management
About LRS Realty & Management, Inc. Trusted Experts in Property Management Since 1988 LRS Realty & Management is a full service property management and real estate brokerage established in 1988 and specializes in the managing, leasing, and sale of single-family homes, condominiums, and apartments communities. We have offices to serve Los Angeles, Orange, Ventura, Kern, San Bernardino, Riverside, and San Diego counties.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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