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Los Angeles Property Management Group Reviews

Rated 4.1 based on 359 Reviews

10960 Ventura Blvd Second Floor, Los Angeles, CA 91604, United States

Property Management | Los Angeles, CA

Published on
February 16, 2024
Last updated
March 13, 2024

Reviews Summary

Analyzing the reviews for Los Angeles Property Management Group (LAPMG) presents a nuanced picture of the company's reputation. A strong customer experience is repeatedly noted, characterized by professionalism, efficiency, and effective communication. Technicians like Saul Hernandez receive specific praise for their knowledge and prompt service. The LAPMG online portal simplifies the maintenance request process, evidencing the company’s technology adaptation to improve tenant experiences. Furthermore, collaboration with contractors seems to be commendable, as revealed by feedback that extols LAPMG's organization and cooperative demeanor. However, the spectrum of experiences varies significantly with some dissatisfactions reported, particularly regarding management responsiveness, a change in pet policy after application submission, and issues involving mismanagement that allegedly led to property degradation over time. These discrepancies suggest a certain inconsistency in service quality that can tarnish the company's reputation.

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What Customers Are Saying About Los Angeles Property Management Group?

Trustguide uses AI to extract key phrases from reviews about Los Angeles Property Management Group and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Los Angeles Property Management Group's customers had a positive experience.

Positive
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Los Angeles Property Management Group Ratings

5

As of Based on 359 revies as of Feb 16, 2024

Los Angeles Property Management Group Score

As of Based on 359 revies as of Feb 16, 2024

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Customer Reviews

As of Mar 13, 2024, 359 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Los Angeles Property Management Group's publicly available reviews View source

Victoria Offerman rated Los Angeles Property Management Group 5 stars
2 weeks ago
Saul Hernandez From Los Angeles property management group Was by far the best technician I’ve ever had come out and do a repair on my Apartment. He was thorough and knowledgeable and fixed what needed to be done quickly and Correctly! Thank you Saul we appreciate your hard work!
Jason Fernandez rated Los Angeles Property Management Group 5 stars
4 weeks ago
We have worked with many different management companies throughout the years and it has been an absolute pleasure working with the entire team at LAPMG. They are extremely organized, professional and communicate in a timely manner. They always make sure we have all the necessary information in order to complete our work. The entire team is always available to lend a hand and provide support, which in turn help us to complete the work they require more efficiently. Everyone is a pleasure to work with. The entire team, from supervisors to building managers, are always friendly and approachable. Maintenance work is stressful enough as it is, but working with LAPMG is a breath of fresh air. We are all grateful for their support. They are an amazing company to work with and we all look forward to the opportunity of servicing their properties for years to come!
Mark Palacios rated Los Angeles Property Management Group 5 stars
4 weeks ago
I work for several property managements and let me start off by saying this companies employees are very communicative and get stuff done for there Clients. I love working with them and I never hear bad complaints from there tenants . Thank you Elaina genesis Mayra and Jorge for making things very easy for me and my team to provide our service . I truly recommend this property management company to anyone looking for a professional team .

Frequently Asked Questions About Los Angeles Property Management Group

How does LAPMG handle maintenance requests?

LAPMG utilizes an online portal for tenants to submit maintenance requests. This system is designed to streamline the reporting process and allows for repairs to be addressed promptly, as evidenced by customer feedback.

Is the LAPMG staff responsive and easy to work with?

The majority of customers find LAPMG staff, including technicians and managers, to be professional, friendly, and responsive. Some reviews, however, mention issues with management responsiveness, indicating that experiences may vary.

Does LAPMG ensure transparency in rental policies and tenant agreements?

While many customers report satisfactory interactions with LAPMG, there have been complaints of policy changes after application submission, such as the introduction of a 'no pets' policy. It is recommended that potential tenants confirm all aspects of rental agreements before applying.

About Los Angeles Property Management Group

Property Management

Los Angeles Property Management Group has been providing professional property management in Los Angeles and the San Fernando Valley For Over 20 Years. Whether your investment is in apartments, retail, warehouse, or office properties, Los Angeles Property Management Group brings the same level of dedication in delivering impeccable service and maximum profits to you, each and every month. If you're working with a management company now, and are considering a change, we'll guarantee that our transition team will deliver a seamless switch, with no disruption to existing services. We provide the highest caliber of service to each and every one of our clients.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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