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JS Law Reviews

Rated 3.7 based on 1462 Reviews

Frances Way, Enderby, Leicester LE19 1SH

Property Management Leicester

Published on
August 4, 2025
Last updated
August 4, 2025

Reviews Summary

Overall sentiment for JS Law’s conveyancing services tends to be positive, with several reviewers commending staff by name for their professionalism, responsiveness, and transparency. Many customers highlight individuals like Lauryn, Grace, Amy, Aaron, and VJ for their clear communication, quick replies, and efforts to guide clients through property sales and purchases. However, there are a few negative reviews citing issues with communication lapses, delays, or perceived lack of urgency, which affected transaction timelines and caused frustration.

The most frequent themes involve strong responsiveness, friendly and knowledgeable staff, and the convenience of the online dashboard or portal. Transparency about fees, regular updates, and clear explanations stand out as recurring points of satisfaction. Customers mention these positive experiences both for routine transactions and more complex situations. A minority of reviewers, however, experience extended delays or difficulties reaching the company, especially when relying on email or the online platform for updates.

Based on reviewer feedback, JS Law is regarded as a generally reliable conveyancer that often delivers transparent, accessible, and professional legal services in property transactions. Repeat mentions of helpful staff and streamlined digital tools reinforce a mostly positive reputation, though prospective clients in the conveyancing market should remain mindful of occasional communication or timing setbacks mentioned by some clients.
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What Customers Are Saying About JS Law?

very professional, quick with responding

incredibly helpful, always quick to respond

an absolute pleasure to speak with

friendly, efficient and quick to chase up

Extremely efficient and friendly service

calm, responsive and professional at all times

very attentive and explained everything

deals with great professionalism

Trustguide extracts key phrases from reviews about JS Law and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of JS Law's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

JS Law Ratings

5

As of Based on 1462 revies as of Aug 04, 2025

JS Law Score

70%

As of Based on 1462 revies as of Aug 04, 2025

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Customer Reviews

As of Aug 04, 2025, 1462 customers have reviewed this business and rated it 3.7 Star out of 5. Trustguide conducted an in-depth analysis of JS Law's publicly available reviews View source

Ross Newton rated JS Law 1 stars
a week ago
Avoid at all costs We have the unfortunate luck of having JS Law deal with a property in our chain. We have received numerous emails from our solicitors and sales progresses and the feedback is always the same....we haven't heard from them! We can't get hold of them! They haven't done this! They haven't done that! We were due to complete on the 15th July, only to find out a few days before hand that this will not be the case. the reason!? You guessed it JS Law! We have sold and purchased 2 other properties before this and have never ever had the shocking service that seems to be offered by JS Law! How this company is still in business is beyond me! Please do some research before instructing this company you won't regret it. I would also seriously consider not selling to a potential buyer using this company, it will not happen in a smooth, efficient and fast manner, you will be let down!! Would love for JS Law to contact me regarding these issues but I will not hold my breath.
Paige Steele rated JS Law 5 stars
4 months ago
Nick Shelford @ JS Law assisted us with selling and buying our home. Very professional, quick with responding and giving updates. Never a bother when called always made time to talk to let us know what was going on. Would highly recommend to anyone.
Denisa Kochytová rated JS Law 5 stars
4 months ago
As a first-time buyer with no experience in the property world, I was quite nervous about the whole process. Thankfully, JS Law made everything so much easier – especially Lauryn, my conveyancer. She was incredibly helpful, always quick to respond, and explained everything in a way that was easy to understand. I really appreciated how transparent everything was – there were no hidden charges, and I always knew exactly what to expect. I couldn’t have asked for a better experience. I highly recommend JS Law .

Frequently Asked Questions About JS Law

How responsive are JS Law’s conveyancers to queries or updates?

Many clients report that JS Law’s conveyancers respond quickly to queries by phone and email. Named staff members are often praised for giving timely updates and clear explanations, helping to keep clients informed throughout the property transaction process.

Does JS Law provide an online platform for document management?

Yes, JS Law offers an online portal or dashboard that enables clients to complete paperwork at their own pace, outside of traditional office hours, and to visually track transaction progress—features mentioned positively across several reviews.

Can using JS Law result in delays or communication problems?

While many customers experience smooth and timely service, some reviews cite delays and difficulty establishing contact. Occasional issues include unanswered emails, limited online access, and slower completion times, highlighting the importance of clear initial expectations.

About JS Law

Property Management
JS Law is a legal services provider specializing in conveyancing for residential property transactions. The company operates as a solicitor firm, supporting both buyers and sellers, including first-time buyers and individuals managing probate-related property sales. Services are offered using a combination of in-person casework and digital tools such as an online portal.

JS Law manages property cases through assigned conveyancers who communicate updates and manage legal documentation. The company emphasizes efficiency by integrating digital workflow processes, including dashboards that help clients monitor transaction progress. Team members handle queries via phone and email, using established procedures to ensure legal compliance and documentation accuracy.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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