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Host & Stay Reviews

Rated 4.4 based on 1998 Reviews

Unit 3, 4 Birdwells Court, Skelton-in-Cleveland, Saltburn-by-the-Sea TS12 2LQ

Property Management Saltburn-by-the-Sea

Published on
August 19, 2025
Last updated
August 19, 2025

Reviews Summary

The overall sentiment found in reviews for Host & Stay’s property management and short-term rental services is positive, with travelers frequently expressing satisfaction regarding property amenities, cleanliness, and convenience of location. Reviewers consistently note well-equipped kitchens, comfortable bedrooms, and thoughtful touches suitable for various age groups, from teenagers to older adults. Although many highlight excellent experiences, common feedback also touches on minor criticisms such as occasional cleanliness issues, minor maintenance needs, and suggestions for small improvements like blackout blinds or informative welcome books.

Recurring themes across feedback include effective communication from the Host & Stay team, ease of check-in, and well-maintained, spacious accommodations suitable for families and groups. Properties in popular locations such as Liverpool, Scarborough, Saltburn, and Whitby receive particularly favorable remarks for accessibility, proximity to attractions or transport, and scenic views. While some guests encountered maintenance or cleanliness problems, these concerns appeared secondary to the overall positive experience.

Overall, Host & Stay is regarded as a reliable provider of short-term accommodation in Northern England, especially in cities like Whitby, Scarborough, and Liverpool. Guests value the combination of comfort, functionality, and strong customer communication. Minor criticisms are noted but do not overshadow the company’s generally strong reputation for quality rental experiences in the region.
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What Customers Are Saying About Host & Stay?

Location perfect for all we wanted

spotlessly clean, really comfortable beds

beautifully appointed Airbnb

fantastic week

spotlessly clean, beautifully decorated

really great location

just as lovely

Amazing property, in a superb location

Lovely kitchen and lounge

spacious, clean and in the heart

Trustguide extracts key phrases from reviews about Host & Stay and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Host & Stay's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Host & Stay Ratings

5

As of Based on 1998 revies as of Aug 19, 2025

Host & Stay Score

70%

As of Based on 1998 revies as of Aug 19, 2025

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Customer Reviews

As of Aug 19, 2025, 1998 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Host & Stay's publicly available reviews View source

Portia Calouro rated Host & Stay 5 stars
a week ago
Great stay in Liverpool. Location perfect for all we wanted to do. Apartment very very comfortable for our group of 7+. The three bathrooms, dishwasher, washer/dryer and fully equipped kitchen were lovely to have. All of the large lovely windows provided beautiful views of the cobble stone streets and cathedral as well as a nice breeze when opened. Three generations 17 year old - 80 year olds loved it. Easy to get in, settled and to travel around from. Highly recommend.
Lynne Shimell rated Host & Stay 5 stars
a month ago
Trafalgar Square Scarborough Fantastic apartment, spotlessly clean, really comfortable beds. Very quiet vicinity and felt safe. Local residents are friendly and helpful. We enjoyed our stay immensely. Would highly recommend and would stay again. Very good communication from host and stay. We were there for a gig at the Open Air theatre, only 15 minutes walk. We had a fabulous weekend which was enhanced by such a lovely place to stay.
Karl Ward rated Host & Stay 5 stars
a month ago
Spent three great nights in this beautifully appointed Airbnb. The house had all the home comforts you would need - including plenty of games and media to keep kids entertained in the evening. Driveway parking for two cars was a welcome bonus - rare for Whitby! The location itself was perfect - far enough away so as not to be disturbed by the nearby nightlife, but only a five minute walk down to the bus / rail station and into the first of many great pubs the town has to offer. Another 10 minutes walk and you’ll find yourself at the foot of the 199 steps that lead up to St. Mary’s Church and Whitby Abbey. This also puts you onto the Cleveland Way…the 6 and a half mile walk into Robin Hood’s Bay along the coastal path is an absolute must. Great time had by all and we will be booking here again

Frequently Asked Questions About Host & Stay

What amenities can I expect in Host & Stay properties?

Properties typically include well-equipped kitchens, multiple bathrooms, comfortable bedrooms, clean linens, and appliances such as dishwashers and washer/dryers. Some offer pet-friendly options, games, and driveway parking. Features like scenic views and proximity to town are also common.

How does Host & Stay handle guest communication and check-in?

Host & Stay is noted for prompt and helpful communication, providing guests with information ahead of arrival. Digital or online welcome guides and support for questions are standard, making the check-in and orientation process straightforward.

Are there cleaning or maintenance concerns to be aware of?

Some guests mention minor cleaning or maintenance issues, such as imperfections in bathrooms or exterior areas. While most find the properties clean and comfortable, occasional small concerns may arise but do not significantly impact the overall experience.

About Host & Stay

Property Management
Host & Stay operates in the property management industry, offering short-term rental and holiday accommodation across various cities in Northern England. The company manages apartments and houses for groups and families, providing amenities such as kitchens, multiple bedrooms and bathrooms, parking, and pet-friendly options. Rentals are typically booked online for flexible stays.

Host & Stay's operational model involves handling booking management, guest communication, property maintenance, and cleaning. The company provides support through responsive communication, detailed information packs, and an emphasis on convenience for check-in and checkout processes. Host & Stay maintains a network of properties in key locations and ensures each is prepared for incoming guests.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.