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Green Residential Reviews

Rated 4.6 based on 1144 Reviews

2500 Tanglewilde St #306, Houston, TX 77063, United States

Property Management | Houston, TX

Published on
April 3, 2024
Last updated
April 3, 2024

Reviews Summary

Green Residential Houston Property Management exhibits a divergent reputation based on the customer reviews provided. The feedback encompasses both commendation for individual staff members, like Jorge Lopez, Sophie, Arianna Lot, Paris Risher, and Mary, and criticism towards the company's operations and communication processes. Clients have described positive experiences with efficient, helpful, and professional interactions, as well as a smooth leasing process. Conversely, others have encountered severe challenges with customer service, property maintenance, communication, and disbursement issues. These dichotomous reviews indicate that while some customers enjoy excellent service, others have dealt with inefficiencies that heavily detract from their overall experience.
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What Customers Are Saying About Green Residential?

Trustguide uses AI to extract key phrases from reviews about Green Residential and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Green Residential's customers had a positive experience.

Positive
Neutral
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Green Residential Ratings

4

As of Based on 1144 revies as of Apr 03, 2024

Green Residential Score

As of Based on 1144 revies as of Apr 03, 2024

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Customer Reviews

As of Apr 03, 2024, 1144 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Green Residential's publicly available reviews View source

Wesley Arrizon rated Green Residential 4 stars
3 weeks ago
Was approved by the landlord but negotiating the deposit with the PM. Applied with my disabled, social security receiving grandma since I’m her caretaker and was told the property manager wants double the deposit due to her. Seems weird since she’s dependent on me for everything. Apart from that Jorge Lopez is great! Edit: Forgot to add that Sophie the transaction coordinator is amazing! Really nice and responsive.
JACQUELINE ORELLANA rated Green Residential 4 stars
2 months ago
I am very pleased with Jorge Lopez as my realtor and green residential services. It has been a smooth process, I love the house we are moving into we are very excited. I love that green residential and Jorge Lopez work together and there has been clear communication about this transition. I definitely recommend Green Residential Houston Properties and the best realtor in all Houston area and its surroundings Jorge Lopez. Thank you and may God continue blessing them. 😀😊😇😄😁😁😇😇😇☺️☺️☺️
Bryant Pierce rated Green Residential 4 stars
2 months ago
As a first time rental homeowner living out of state I just can't believe the lack of communication from this group. Ive got pages of unanswered texts, emails, and can't get a return call within a week. Theres been several issues with disbursements which takes weeks to resolve, and repairs on the property are at a snails pace - been nearly a week since a contractor quoted a job and still no word back. I feel terrible for my tenants, will be switching companies ASAP. Update: as you can see by the response below there is 0 accountability with this group. Feel free to check the attached screenshot below for how well they communicate.

Frequently Asked Questions About Green Residential

What positive experiences can I expect with Green Residential's staff?

Customers have reported having positive experiences with specific team members who are noted for their professionalism, responsiveness, and dedication. They can help make the leasing process smoother and provide support and clear communication throughout your engagement.

Are there any consistent drawbacks reported in customer reviews?

Some clients have reported on-going issues with property maintenance, communication, and customer service. There are instances of slow response times, challenges with repair coordination, and dissatisfaction with the handling of financial matters.

How responsive is Green Residential to maintenance and repair requests?

Customer experiences vary. While some report satisfactory and prompt assistance, others have faced delays and frustrations in the repair process. It is advisable to inquire about their maintenance protocols and service level agreements before engaging with their management services.

About Green Residential

Property Management
Green Residential is a full-service Houston Property Management company that provides superior property management services in Houston to owners and investors of residential properties. Contact us today for a free analysis of your Houston property!
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.