Fci London Reviews
Rated 4.5 based on 165 Reviews
Furniture Shops in London
Rays House, N Circular Rd., London NW10 7XP
Published on
January 10, 2024
Last updated
July 10, 2025
FCI London's reputation, reflected within the collection of reviews, indicates a company that offers a high degree of customer satisfaction. The consistent mentions of professional and personal attention to client needs, as evidenced by multiple commendations for FCI staff members, suggest a strong commitment to customer service. While the design and sales processes are frequently praised for their efficiency and helpfulness, delivery and installation services are likewise noted for their excellence. FCI's ability to provide quality products and their staff's aptitude for offering relevant design advice have been highlighted, imbuing the company with an image that resonates well with clients looking for premium furniture solutions. Despite these largely positive experiences, there is a singular indication of aggressive communication from the finance department, which, although not reflective of the predominately positive feedback, contributes to an otherwise robust holistic customer experience perspective.
FCI London's staff is highly commended for professional expertise, particularly in personal customer service, design advice, and product knowledge, ensuring customers make informed decisions that resonate with their individual needs.
Products sold by FCI London, including furniture and appliances, are frequently noted for their high quality, with designs that are both aesthetically pleasing and functionally excellent.
Delivery and installation services provided by FCI London are often described as efficient and professional. The delivery teams are praised for their punctuality, courteous service, and thoroughness in ensuring a satisfying experience from arrival to product placement.
Expansive showroom for upmarket, contemporary furniture, plus designer lighting and flooring.
