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Furniture To Go Reviews

Rated 4.9 based on 2063 Reviews

2759 Irving Blvd, Dallas, TX 75207, United States

Furniture Shops | Dallas, TX

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Published on

April 29, 2024

Last updated

April 29, 2024

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Reviews Summary

Furniture To Go appears to maintain a positive company reputation, grounded in multiple accounts of excellent customer service and satisfaction with product quality. Sales representatives, particularly Alfred and Mike, are repeatedly commended for their professionalism, helpfulness, and attentiveness. Personalized service seems to be a hallmark of the customer experience, with staff members going above and beyond to assist in selection, financing, and setup. Delivery timeliness and product satisfaction contribute to a high level of customer loyalty, as exemplified by customers' stated intentions to make future purchases. However, there are noted instances of challenges, particularly with third-party delivery services. These issues, while seemingly resolved by the staff's intervention, suggest an area for potential improvement.

What Customers Are Saying About Furniture To Go?

absolute wonderful couch

most wonderful experience

loving my items

shopping experience here amazing

beyond happy with my order

so happy and in love

service was great

furniture delivered was beautiful

exact quality as advertised

Coffee Table is gorgeous

Trustguide uses AI to extract key phrases from reviews about Furniture To Go and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Furniture To Go's customers had a positive experience.

Positive

100%

Neutral

Negative

Furniture To Go Ratings

As of Based on 2063 revies as of Apr 29, 2024

Furniture To Go Score

100%

As of Based on 2063 revies as of Apr 29, 2024

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Customer Reviews

As of Apr 29, 2024, 2063 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Furniture To Go's publicly available reviews View source

Erika Pond rated Furniture To Go 5 stars

a week ago

I went to this place and was met with Jose. He explained everything through and help me find my absolute wonderful couch with two twin platform beds. With the budget I was on it was great. Delivery was only a few days met with Eduardo who was great. My husband wanted to put everything together and he did. Their was 4 plat missing but we used the ones off the old couch. It's the pieces that level the couch out. Still deserves 5 🌟

Selena Aguilar rated Furniture To Go 5 stars

2 months ago

My husband and I came to this furniture store as newlyweds, searching for our new rounds of furniture. We had such an amazing experience as we were helped by Alfred who was so professional and beyond helpful. Excellent customer service! Excellent store to find furniture. Our experience was so joyful, that this has literally been the most wonderful experience in furniture hunting. God bless!

shelia Leggette rated Furniture To Go 5 stars

2 months ago

What an amazing place. Everything went so smoothly. I was nervous at first didn't know if was a scam. But my items arrived on time just Mike said. I'm loving my items. I will be ordering again very soon. Thank you Mike for your wonderful customer service!

Frequently Asked Questions About Furniture To Go

What can I expect from the customer service when visiting Furniture To Go?

Customers can expect to receive personalized, professional and attentive service from Furniture To Go staff. Sales representatives are often highlighted for their dedication to assisting customers in finding the right products and providing a pleasant shopping experience.

Are there any common issues with Furniture To Go's delivery service?

Some customers have reported issues with the third-party delivery service regarding professionalism and the completion of setup services. However, these instances are not reflective of the entire delivery experience and are often counterbalanced by positive in-store service.

What is Furniture To Go's reputation with regards to product quality?

Furniture To Go's products are generally described as sturdy, well-made, and as advertised. Customers often express satisfaction with the quality of their purchases and the fair pricing offered by the company.

About Furniture To Go

Furniture Shops

2759 Irving Blvd, Dallas, TX 75207, United States

Visit website

+1214-853-0989

Furniture Store in Dallas with a large selections of furniture located at 2759 Irving Blvd in DALLAS, TX 75207. At Furniture To Go, we specialize in affordable high quality furniture in Dallas, Texas. A lot of furniture stores in dallas have the same furniture everyone else does, but we strive to have a unique selection only found at FTG. Furniture To Go a.k.a FTG Furniture is the largest furniture store in dallas with a 50,000 squarefoot showroom! No other furniture stores in dallas import unique furniture and accessories like we do! Check out our mega Dallas Clearance Furniture section! Clearance and wholesale furniture is available at our main furniture store in Dallas! Dallas Mattress Store Throne Chair Wholesale

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o

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