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Harbour Lifestyle Reviews

Rated 4.5 based on 59 Reviews

Furniture Shops in Newmarket

Hope Hall Stud, The Foaling Yard, Dullingham, Newmarket CB8 9UW

Published on
August 17, 2025
Last updated
August 17, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Harbour Lifestyle's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Harbour Lifestyle?

experience from order to installation was excellent

installation team worked hard

very professional

robust and stand the test of the weather

kept fully informed of delivery time

All very professional

set to be very comfortable

customer service was very friendly and knowledgeable

Absolutely blown away by Harbour Lifestyle

super quick delivery

Trustguide extracts key phrases from reviews about Harbour Lifestyle and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 17, 2025, 59 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Harbour Lifestyle's publicly available reviews View source

Monika Miles rated Harbour Lifestyle 5 stars
2 months ago
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We recently purchased a pergola from Harbour Lifestyle. The whole experience from order to installation was excellent. Customer service was very helpful, answering my questions prior to purchase. The pull down sides are a welcome feature in our south facing garden. It also came with a free heater for the cooler evenings. We’ve already had many compliments from neighbours and tradespeople alike. We will enjoy it for many years to come!
Trevor Rice rated Harbour Lifestyle 5 stars
a month ago
Amazing experience dealing with this company. The help and advice prior to purchase was second to none, the installation team worked hard to assemble and bolt down in our chosen location, and were both totally professional and friendly at the same time. Site was left clean and tidy following installation. Well worth the extra cost involved. The Pergola is great quality and certainly feels like it will be a very good long term investment. Would thoroughly recommend.
Gee Dee rated Harbour Lifestyle 5 stars
a month ago
Excellent service and product. Purchased the Paia 3 Seat Sofa Set in Linen in May. Was delivered within 4 working days. I was kept fully informed of delivery time - Was informed of delivery day two days before date then a 3 hour slot the day before and on the day a phone call informing me that delivery would be in the next half hour!! The delivery guys were fast and efficient. All very professional. The assembly of the furniture was straightforward and easy. The sofa is a two man job due to its size. Found the set to be very comfortable as well as being incredibly stylish. Have been using the set for 3 months. It still looks pristine, wood and rope look great, the cushions are holding their shape and not 'creasing'.  Every piece has its own cover, we have had no problems with rain showers, although we do store the back and side cushions inside if rain is expected overnight. All in all an excellent product from a first class company. Have no hesitation in recommending Harbour Lifestyle and the Paia set.

Reviews Summary

Customer sentiment toward Harbour Lifestyle outdoor furniture is overwhelmingly positive, with reviewers consistently highlighting high-quality products and efficient, friendly service. Customers praise the thorough communication during both purchase and delivery, as well as the knowledgeable and personable staff. Many note features such as robust materials and thoughtful design, and mention ease of use and stylish aesthetics. There is no negative or neutral feedback present, and the only minor mention is anticipation for future product use, reflecting excitement rather than dissatisfaction.

Frequent themes across reviews include excellent pre-purchase advice, professionalism during installation, fast delivery, and a seamless order-to-delivery process. Customers regularly comment on product durability, comfort, and appearance for both residential and commercial properties. The smooth assembly instructions, attentive showroom experiences, and added features like weatherproofing and complimentary items are also repeatedly acknowledged, with several reviewers mentioning use in various locations, including Newmarket, Hampshire, and Marbella.

Overall, Harbour Lifestyle is regarded as a reputable outdoor furniture supplier known for delivering quality products and outstanding service. The positive perceptions hold across multiple regions and for a variety of product types, reinforcing the company’s strong reputation in the outdoor furniture sector.
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Frequently Asked Questions About Harbour Lifestyle

How quickly can Harbour Lifestyle deliver outdoor furniture after purchase?

Several reviews mention that Harbour Lifestyle delivers products within 4 working days and keeps customers updated with accurate delivery times and slots. Delivery notifications are provided in advance, sometimes including a phone call on the day of arrival.

Does Harbour Lifestyle provide installation and assembly for their products?

Yes, reviewers repeatedly highlight that Harbour Lifestyle offers professional installation and assembly. Teams arrive promptly, work efficiently, leave the site tidy, and assemble products securely at the customer's chosen location.

Can I visit a Harbour Lifestyle showroom before buying?

Yes, one review references visiting a showroom near Newmarket and being impressed by the setup and range. Customers can view product displays and receive advice from staff before making a purchasing decision.

About Harbour Lifestyle

Furniture Shops
Harbour Lifestyle specializes in the sale of outdoor and indoor furniture, including pergolas, sofa sets, sun loungers, and dining tables. The company serves both residential and commercial clients through in-person showrooms and an online ordering platform, offering a diverse range of garden and patio products for different needs and spaces.

The company manages the full process from customer inquiry to delivery and installation. Their workflow involves personalized service in showrooms, providing advice prior to purchase, coordinating delivery with real-time updates, and conducting professional installation on site. The operational model emphasizes responsive communication and efficient logistics.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.