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TV Bed Reviews

Rated 4.1 based on 43 Reviews

18 Winchester Rd, Haydock, Saint Helens WA11 9XQ

Furniture Shops Saint Helens

Published on
August 19, 2025
Last updated
August 19, 2025

Reviews Summary

Reviewers consistently note a generally positive sentiment towards TV Beds.co.uk, with customers highlighting high product quality, efficient delivery, and effective issue resolution. Many reviews cite friendly staff interactions, straightforward installation processes, and positive experiences in both the showroom and via phone support. Some criticisms revolve around delivery delays and experiences with customer communication, both pre- and post-delivery.

Common feedback includes appreciation for helpful and courteous staff, smooth installation and removal services, and satisfaction with bed designs and comfort. Several reviewers mention efficient resolution of problems and a willingness to recommend the company to others. However, recurring themes in negative and neutral reviews involve unmet expectations in customer service response times, insufficient communication during delays, and a few complaints regarding product quality or customer care in complicated situations.

Overall, TV Beds.co.uk maintains a favorable reputation as a bed retailer, particularly for its efficient delivery and installation in the UK market. While there are isolated issues, especially regarding communication and some product concerns, the company is recognized for quality products and service responsiveness.
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What Customers Are Saying About TV Bed?

quick enough to sort this out

reasonably priced, great staff

delivery service, installation service and the bed itself are all fabulous

lovely lady took my order

very courteous even took my old bed away

far exceeded our expectations

most comfortable bed/mattress we have ever had

support given over the phone has been spot on

can't find any fault whatsoever

very easy process

Trustguide extracts key phrases from reviews about TV Bed and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of TV Bed's customers had a positive experience.

Positive
60%
Neutral
10%
Negative
30%

TV Bed Ratings

4

As of Based on 43 revies as of Aug 19, 2025

TV Bed Score

60%

As of Based on 43 revies as of Aug 19, 2025

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Customer Reviews

As of Aug 19, 2025, 43 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of TV Bed's publicly available reviews View source

Rohaan rafi rated TV Bed 5 stars
6 days ago
Great, professional company with amazing, high quality products. Ordered a King-size Ottoman TV Bed, arrived swiftly with a good delivery courier company. Took a little while to build, however instructions were great and everything felt like a breeze. Mattress board had a slight issue, most likely while in Transit or from factory, but TV beds.co.uk were quick enough to sort this out for me within a few minutes. Highly recommend this company to anyone seeking high quality beds with professional and helpful customer support.
Memc83 rated TV Bed 5 stars
3 months ago
Had our tv bed delivered and installed today , so happy with it, reasonably priced, great staff at showroom, delivery men turned up within the given time frame and assembled the bed quickly, would definitely recommend this company 😊
Jennifer rated TV Bed 4 stars
3 months ago
This is the place to go if you're looking for a beautifully designed and made tv bed. I looked at a lot of beds and finally decided on the vogue after visiting the show room. The only reason I have given 4 stars and not 5 is the amount of time the bed took to arrive. We knew there would be a delay when we ordered the bed as it was a brand new design. However, there were several delays in the bed arriving and to be fair none of them were the fault of the shop but the communication could have been better surrounding the issues as we were the ones who had to constantly chase for updates. All that being said the delivery service, installation service and the bed itself are all fabulous. The only problem we are left with now is actually leaving the bed and getting on with our day to day lives!!!

Frequently Asked Questions About TV Bed

How does TV Beds.co.uk handle product issues or defects?

TV Beds.co.uk responds to reported product issues by providing quick assistance. Several reviewers note that when minor faults occurred, customer support addressed and resolved the issue effectively, sometimes within minutes.

Are delivery and installation included with bed purchases?

Yes, reviews indicate that TV Beds.co.uk arranges delivery and installation with the purchase, often within an agreed time window. Staff or couriers will assemble the bed in the designated room, with some customers mentioning removal of old beds as well.

What should customers expect regarding delivery times?

Delivery times can vary based on the selected bed model and order circumstances. While many deliveries are prompt, some customers report delays and suggest confirming schedules beforehand and maintaining regular communication with the company during the process.

About TV Bed

Furniture Shops
TV Beds.co.uk is a retailer specializing in TV beds and associated bedroom furnishings. The company operates in the furniture and bedding sector, offering customers a variety of bed designs, models, and sizes through in-person showroom visits and an online ordering platform.

Bed selection, purchase, delivery, and installation are managed by company staff or third-party couriers. Showroom visits allow customers to evaluate product options and consult with staff. Orders are processed either on-site or online, with assembly and optional removal of old beds included. Customer support is available via phone for problem resolution.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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