Vibrant Doors Reviews

Review feedback about Vibrant Doors is predominantly negative, with customers frequently reporting issues such as late deliveries, inadequate customer service, and problems with product specifications and quality. Instances of miscommunication, lack of technical documentation, and unresolved complaints are common threads. Only one review expresses clear satisfaction, noting timely delivery and product condition, while some others share mixed experiences involving both resolved and unresolved concerns.

The most consistent themes include dissatisfaction with customer service responsiveness, problems with door quality and finish, as well as logistical shortcomings like missed or delayed deliveries and lack of communication regarding order status. Several reviewers detail difficulties obtaining fire door certification and proper documentation, which is cited as a serious concern, especially for trade or compliance purposes. Positive feedback is scarce and limited to punctuality and packaging.

Overall, Vibrant Doors has a poor reputation among customers for both product quality and service reliability, particularly in delivery and after-sales support. The company’s difficulties in communication and providing required documentation have led to frustration from both trade and individual consumers. For door supply in the UK, reviews suggest caution before choosing Vibrant Doors.

Vibrant Doors is a supplier specializing in the sale of internal and external doors, including fire doors and bifold doors. The company operates within the construction and home improvement industry, supplying products primarily to homeowners, tradespeople, and building professionals through a retail model.

Vibrant Doors accepts orders via its website and coordinates product delivery to customer locations. The operational workflow involves managing stocks, organizing transportation, and handling order logistics, with responsibilities for processing returns and exchanges. The company distributes products from various door manufacturers and is involved in coordination of technical specifications upon request.