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Bob’S Discount Furniture Reviews

Rated 4.8 based on 3744 Reviews

4550 W Pico Blvd Suite 305, Los Angeles, CA 90019, United States

Furniture Shops | Los Angeles, CA

Published on
April 29, 2024
Last updated
April 29, 2024

Reviews Summary

Review analysis reveals a highly positive reputation for Bob's Discount Furniture and Mattress Store, with ample praise directed at the customer service experience. Sales representatives, identified by name in several reviews, are consistently lauded for their friendly demeanor, product knowledge, and non-intrusive sales approach, often going above and beyond to assist customers without being overbearing. The store's visual presentation is described as clean and presentable, indicating a well-maintained retail environment. The range of available selections receives commendation, suggesting satisfactory inventory levels and diversity of options. Furthermore, the store’s staff is recognized for being informative about payment schemes and delivery details, which reflect an emphasis on transparency in customer dealings. The repeated positive mention of certain staff members suggests a level of personalized service that contributes significantly to customer satisfaction and the company’s reputation.
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What Customers Are Saying About Bob’S Discount Furniture?

definitely saved the best for last

fantastic to work with

very helpful and patient

sweet and knowledgeable

great pleasure working with

knowledgeable extremely helpful

very professional, with a wonderful personality

super amazing

customer service was exceptional

creating a pleasant furniture shopping experience

Trustguide uses AI to extract key phrases from reviews about Bob’S Discount Furniture and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Bob’S Discount Furniture's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Bob’S Discount Furniture Ratings

5

As of Based on 3744 revies as of Apr 29, 2024

Bob’S Discount Furniture Score

100%

As of Based on 3744 revies as of Apr 29, 2024

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Customer Reviews

As of Apr 29, 2024, 3744 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Bob’S Discount Furniture's publicly available reviews View source

Jessica Cheney rated Bob’S Discount Furniture 5 stars
3 months ago
My husband and I went to 3 different stores before landing at Bob’s and we definitely saved the best for last! We were immediately greeted by Rhea who asked us a couple quick questions about what we were looking for, and then she gave us a brief overview of how we can best navigate the store. She was very friendly and not overwhelming. She gave us the space we needed to make our own decision, but then was also around if we had any questions. We were super impressed with how clean and presentable the store was, and there is a huge selection to choose from. Very happy with customer service, response time and overall experience. I would absolutely recommend this location to anyone furniture shopping!
Talal Abualshamate rated Bob’S Discount Furniture 5 stars
4 days ago
Monaliza is fantastic to work with. She assisted us with our project and made a furniture shopping experience fun and pleasant. Kids loved her personality and we enjoyed watching her demo. She is very knowledgeable about the products and services. We love our new living room furniture. Highly recommend to work with Monaliza.
Valentin De Jesus rated Bob’S Discount Furniture 5 stars
4 days ago
Behnaz was very helpful and patient with us. She helped us find the furniture we were looking for. The rest of her team and herself provided my family and I with valuable information. We were informed about the payments and the delivery.

Frequently Asked Questions About Bob’S Discount Furniture

What can I expect in terms of customer service when visiting Bob's Discount Furniture and Mattress Store?

Customers report highly attentive and friendly staff who provide knowledgeable assistance without high-pressure sales tactics. Sales representatives are praised for being helpful, patient, and informative, which can make for a pleasant and efficient shopping experience.

How is the selection and quality of furniture at Bob's Discount Furniture and Mattress Store?

Reviews consistently highlight a huge selection of furniture to choose from, indicating that the store offers a diverse inventory. Customers find the quality of furniture such as oak dining tables to be impeccable, suggesting that the products are both aesthetically pleasing and durable.

Are there financing or payment options available at Bob's Discount Furniture and Mattress Store?

Staff at the store are noted to be informative regarding payment schemes and finance options. Customers report being provided with valuable information to assist them in making well-informed decisions, affirming the store’s commitment to transparent financial dealings.

About Bob’S Discount Furniture

Furniture Shops
Chain retailer with a large selection of discount furniture, home accents & mattresses.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.