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1StopBedrooms Reviews

Rated 4.4 based on 20048 Reviews

1716 Coney Island Ave, Brooklyn, NY 11230, United States

Furniture Shops Brooklyn

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

The overall sentiment reflected in the reviews for 1StopBedrooms.com is largely positive, with many customers highlighting satisfaction with their furniture purchases, prompt deliveries, and helpful setup services. Reviewers consistently note experiences where delivery personnel set up furniture and removed packaging, and staff were described as friendly and efficient. However, a minority of reviews mention concerns regarding the white glove delivery service—specifically, failures in furniture assembly, poor resolution of issues, and lack of support from both logistics and customer service teams.

Common feedback includes appreciation for the quality and design of products, efficient order processing, consistent delivery updates, and responsive communication when customers had inquiries. Several customers reference smooth ordering processes and timely arrivals, while others experienced delays or complications that required additional follow-up. While most reviewers were pleased with deliveries and setup, negative experiences were typically centered on problems with outsourced delivery staff and insufficient help after a failed delivery.

Based on the available reviews, 1StopBedrooms.com enjoys a solid reputation for providing quality furniture and proactive communication for most customers. The company is regarded as a reliable choice by many, especially for those seeking efficient delivery and setup services. However, isolated incidents regarding delivery mishaps and customer service gaps highlight areas for potential operational improvement.
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What Customers Are Saying About 1StopBedrooms?

Great experience!

Wonderful experience with this company

great delivery and interaction with 1st Stop Bedrooms

they were in and out in the jiffy

very friendly

went above and beyond on delivery

easy to communicate with and kept us well-informed

top notch service!

I'll definitely buy from them in the future

great quality

Trustguide extracts key phrases from reviews about 1StopBedrooms and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of 1StopBedrooms's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%

1StopBedrooms Ratings

5

As of Based on 20048 revies as of Jul 10, 2025

1StopBedrooms Score

70%

As of Based on 20048 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 20048 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of 1StopBedrooms's publicly available reviews View source

Samantha Whitmer rated 1StopBedrooms 5 stars
a month ago
We love our new bed set! It came within 1 week of ordering and is exactly what we were expecting. The delivery driver called when he was getting close and they brought everything in and set it up, taking all trash with them (paid for this service). They also put my mattress on for me, which was purchased elsewhere. Great experience!
Nope rated 1StopBedrooms 5 stars
a month ago
My first time buying furniture online, and I'm so happy I took a chance with these guys! Wonderful experience with this company, and friendly customer service! My furniture arrived today, with the nicest delivery people who set it up! My couch set is GORGEOUS! I'll definitely buy from them in the future!
Lynn Sailors rated 1StopBedrooms 5 stars
a month ago
Absolutely love my new dresser and nightstand from American Drew Vantage. Very spacious, great quality. The curved shape to the drawer front is appealing and classy, while the dividers and cedar lined drawers highlight the thoughtful design. Great delivery and interaction with 1st Stop Bedrooms. Thanks

Frequently Asked Questions About 1StopBedrooms

How is the delivery and setup process handled at 1StopBedrooms.com?

Deliveries are performed by scheduled teams who bring furniture into your home, set it up, and can remove packaging if you choose the enhanced service. Most reviewers note that delivery staff set up items and remove trash, with variable experiences regarding assembly quality.

What should I do if there is an issue with my furniture delivery?

If you experience an issue, such as incomplete assembly or product damage, contact 1StopBedrooms.com promptly. Some reviews mention mixed results regarding customer service resolution, so providing clear details and prompt communication may help expedite assistance.

How long does it usually take to receive furniture after ordering from 1StopBedrooms.com?

Delivery time typically ranges from around one week to a couple of weeks, depending on the item and location. Some customers have noted delays, while others report timely arrivals and regular updates via text, email, or online status tracking.

About 1StopBedrooms

Furniture Shops
1StopBedrooms.com operates as an online furniture retailer, offering a range of bedroom, living room, and dining furniture sets through its digital platform. Customers order products online, and the company manages home delivery services as part of its business model.

The company coordinates the shipment of furniture directly to customer residences, often providing white glove delivery that includes in-home setup and packaging removal for an additional fee. Communication is handled through email, text, and phone, keeping customers informed on order and delivery status.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.