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Plesser's Appliances logo

Plesser's Appliances Reviews

Rated 4.7 based on 1883 Reviews

6 E Main St, Babylon, NY 11702, United States

Furniture Shops Babylon

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Customer reviews for Plesser’s Appliances strongly reflect an overwhelmingly positive sentiment, with consistent emphasis on personalized customer service and professional staff interactions. Reviewers frequently mention staff by name—including Gerard, Lindsay, Mike, Eric, Meghan, and Peter—and commend their helpfulness, product knowledge, responsiveness, and willingness to go beyond expectations. Installation and delivery personnel also receive praise for professionalism and care, with no major criticisms raised in any of the provided feedback.

The most common themes across reviews are attentive staff support, smooth purchase-to-delivery processes, and competitive pricing. Customers appreciate the readiness of inventory, flexibility in coordinating delivery around remodels, and the ability to resolve order issues quickly and courteously. Many note the absence of high-pressure sales tactics, and several mention being repeat patrons or recommending the appliance store in the region.

Overall, Plesser’s Appliances has established itself as a reputable appliance retailer with a strong focus on service and efficient operations. The store is regionally recognized for knowledgeable staff, responsive communication, and reliable delivery, supporting its status as a preferred destination for appliance purchases.
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What Customers Are Saying About Plesser's Appliances?

very patient and friendly

Excellent customer service

delivered in perfect condition

exceptional

Great experience!

a wonderful representative of the store

absolutely the best experience

found us exactly what we wanted

courteous and professional manner

attention to detail

Trustguide extracts key phrases from reviews about Plesser's Appliances and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Plesser's Appliances's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Plesser's Appliances Ratings

5

As of Based on 1883 revies as of Jul 10, 2025

Plesser's Appliances Score

100%

As of Based on 1883 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 1883 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Plesser's Appliances's publicly available reviews View source

Katherine Peterson rated Plesser's Appliances 5 stars
a month ago
Ordered a new GE washer/dryer on the Plesser's website. When I encountered an issue I called the store and Gerard Agostinello answered and helped me order the unit and answered all my questions. He was very patient and friendly. I am new to the area and prefer to shop locally. I will not hesitate to use Plesser's in the future. Also, the gentlemen who came for installation were considerate and friendly and most professional. Thank you Gerard and Plesser's!
Maria Hernandez rated Plesser's Appliances 5 stars
a week ago
Excellent customer service. I had questions about a GE through-wall A/C I saw online and Lindsay answered them. She took the time to research additional options and when I needed to consult with my building manager a day later, she saved all the info and price for me until then. Prior to that, Mike E secured a small refrigerator for me that was out-of-stock with all other vendors. I've used Plesser's for 10 years and from sales through delivery they've been the best!
Yuliia Wagner rated Plesser's Appliances 5 stars
a week ago
I’m very happy with the refrigerator I purchased — it fully met my expectations in both design and functionality. It was delivered in perfect condition, carefully packed, and handled with great care. I truly appreciate the professionalism of the Plesser’s team and the smooth delivery process. I’m glad I chose to work with your company and would confidently recommend your service to others.

Frequently Asked Questions About Plesser's Appliances

Are staff members at Plesser's Appliances knowledgeable about the products they sell?

Yes, multiple reviews highlight that staff members are well-informed, able to answer specific product questions, and provide tailored recommendations to help customers find suitable appliances.

Does Plesser's Appliances offer assistance with installation and delivery?

Yes, customers report that delivery and installation teams are professional, punctual, and handle appliances with care. The company offers to hold and coordinate delivery to fit customer needs.

Can I expect competitive pricing compared to other appliance retailers?

According to reviewers, Plesser's Appliances provides prices that are at or below those of competitors. Customers mention receiving the best price without high-pressure sales tactics.

About Plesser's Appliances

Furniture Shops
Plesser’s Appliances is a retailer specializing in household appliances such as refrigerators, washers, dryers, and air conditioners. The company offers its products both online and in physical stores, enabling customers to purchase new appliances and arrange delivery through either channel.

Plesser’s operates by maintaining knowledgeable sales associates who assist customers with product selection, answer detailed inquiries, and coordinate purchases. Once a sale is made, the company manages timely delivery and installation, with options for product hold and coordination with customer schedules. The operational model emphasizes efficient communication and inventory management.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.