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Amc Furniture Outlet Reviews

Rated 4.1 based on 330 Reviews

17 Wrigley Head, Failsworth, Manchester M35 9BS

Furniture Shops | Manchester

Published on
April 15, 2024
Last updated
April 15, 2024

Reviews Summary

AMC Furniture's reputation is characterized by a mix of customer experiences. While there are individuals who regard the store as their favourite due to its vast selection of high-quality goods and commendable staff friendliness, others have encountered issues pertaining to product quality and customer service. Positive feedback highlights the company's responsive customer service that addresses ordering mistakes efficiently and deliveries that are prompt and accommodating. In contrast, negative feedback focuses primarily on poor communication, faulty products, and unsatisfactory resolution processes. Recurring positive themes include praise for quality merchandise and the personal touch of customer service, whereas key negative aspects consist of disappointing after-sales support and product failures.
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What Customers Are Saying About Amc Furniture Outlet?

Trustguide uses AI to extract key phrases from reviews about Amc Furniture Outlet and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Amc Furniture Outlet's customers had a positive experience.

Positive
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Amc Furniture Outlet Ratings

5

As of Based on 330 revies as of Apr 15, 2024

Amc Furniture Outlet Score

As of Based on 330 revies as of Apr 15, 2024

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Customer Reviews

As of Apr 15, 2024, 330 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Amc Furniture Outlet's publicly available reviews View source

Sarah Newby rated Amc Furniture Outlet 5 stars
3 months ago
This has to be my favourite shop ever! They have such a huge selection of top quality goods and the staff are always super friendly! My most recent purchases of two HUGE mirrors couldn’t be price matched anywhere and I can’t thank you enough… I love them! I would highly recommend a visit if you haven’t already done so… no doubt they’ll see me again soon 😂
Julie Evans rated Amc Furniture Outlet 5 stars
10 months ago
Awful…….bought the Shoreditch sofa which was faulty on two counts, sent some guys to repair even though I wasn’t happy with a repair. Jumping, drilling, knocking and still the sofa wouldn’t join together it was to far apart so not square. Then the cushion had a noticeable dint and the black lining was visible from underneath. Replacement sent several weeks later, however on delivery the guys had been sent to try yet another repair!!!! Communication was appalling not answering the telephone and emails, even implying we hadn’t rang. No offer of any goodwill gesture either!!! Replied to my comment on trustpilot saying we were kept informed which wasn’t the case!!! I have all the emails we sent and all the phone calls we made as proof. They have admitted that the service and communication was poor!!
Harry Cone rated Amc Furniture Outlet 5 stars
10 months ago
Great customer service, ordered a dining table however I mistakenly ordered the wrong colour. Slightly unclear on the website which colour you are ordering in dropdown box, but rang them up and they came and collected old one and replaced it with the one I wanted!

Frequently Asked Questions About Amc Furniture Outlet

What if the furniture item I receive is faulty or not as described?

AMC Furniture has a process in place for dealing with faulty items, which includes the possibility of repair, replacement, or return. Customers are advised to report any issues immediately to ensure prompt resolution.

How responsive is AMC Furniture's customer service?

Customer experiences with AMC Furniture's customer service vary. While some have reported quick and helpful responses, others have faced challenges with communication and issue resolution. It's recommended to keep detailed records of any communication for reference.

Does AMC Furniture offer timely and convenient delivery?

Many customers have highlighted AMC Furniture's efficient delivery service, commending the delivery teams for their punctuality and willingness to go above and beyond to ensure customer satisfaction with the placement of furniture items.

About Amc Furniture Outlet

Furniture Shops
The North West's most loved furniture outlet for discount furniture, bespoke beds and made to order sofas. We specialise in bringing you high quality furniture for low prices! Our showroom is full to the brim with bargain finds! Whether you are looking for the bed of your dreams, branded mattresses or bespoke sofa collections we will have something for you! Along with a wide range of home furnishings, bedding and garden & home accessories.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.