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Supernova Furniture Reviews

Rated 4.7 based on 3170 Reviews

6655 Gulf Fwy, Houston, TX 77087, United States

Furniture Shops | Houston, TX

Published on
April 11, 2024
Last updated
April 11, 2024

Reviews Summary

The overall company reputation of Supernova Furniture emerges as strong and positive, primarily anchored by commendable customer service experiences. Particularly noted is the frequent and emphatic praise for Luigi, whose presence and efforts are cited across numerous reviews as a critical component of customer satisfaction. Luigi, alongside several other staff members including Aracely and David, has consistently provided a welcoming atmosphere, demonstrated patience, and shown dedication to meeting customers' budgetary needs. A recurring theme is the staff's ability to assist customers thoroughly, evidenced by proactive engagement from the moment customers approach the store, to the finalization of their purchases. This level of service appears to foster customer loyalty, with clients returning and advocating for the business through referrals and repeated patronage.
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What Customers Are Saying About Supernova Furniture?

Trustguide uses AI to extract key phrases from reviews about Supernova Furniture and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Supernova Furniture's customers had a positive experience.

Positive
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Supernova Furniture Ratings

5

As of Based on 3170 revies as of Apr 11, 2024

Supernova Furniture Score

As of Based on 3170 revies as of Apr 11, 2024

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Customer Reviews

As of Apr 11, 2024, 3170 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Supernova Furniture's publicly available reviews View source

Quincy Spencer rated Supernova Furniture 5 stars
a month ago
LUIGI was very Customer Service Friendly the moment I came out my vehicle. He greeted me outside and ended up assisting me inside for my purchase. Very knowledgeable on the item I was interested in and provided me with several options. I was pleased with Luigi overall Customer Service! I'm an existing customer for over 20yrs and will continue coming back because of Luigi.
Jessie Castillo rated Supernova Furniture 5 stars
2 months ago
Aracely gave us great service answered all my questions was very nice and patient until I made all my decisions. Outstanding service!
bianca burns rated Supernova Furniture 5 stars
2 months ago
Luigi I spoke with him over the phone about him helping me get furniture. I had just moved into my place. He was so sweet and kind he helped me out a lot. I had got discouraged and he definitely saved the day. Thank you so much for taking the time out to help me furnish my new place. I’m so happy and excited I can’t wait. THANK YOU!!!

Frequently Asked Questions About Supernova Furniture

Who should I ask for at Supernova Furniture to ensure a positive shopping experience?

Customers have highly recommended asking for Luigi or Aracely, as they are frequently complimented for their excellent customer service and ability to ensure a satisfying shopping experience.

Can Supernova Furniture accommodate purchases within a strict budget?

Yes, several reviews indicate that staff members, particularly store manager Luigi, are adept at working with customers to find beautiful furniture solutions that fit within their financial constraints.

Is Supernova Furniture able to provide financing options for purchases?

Based on customer feedback, it appears that Supernova Furniture offers financing options. Customers have mentioned successful assistance with applications and approval for financing their furniture purchases.

About Supernova Furniture

Furniture Shops
Welcome to Supernova Furniture, your go-to destination for high-quality furniture with 7 locations in the Houston area including this one located off The Gulf Freeway! With over 30 years of experience, we have been proudly serving the community with our exceptional products and unbeatable prices. With Ana, our beloved owner, leading the way, we offer high-quality furniture at excellent prices. Ana's warm and friendly approach ensures a delightful shopping experience. Come explore our extensive collection and let us help you find the perfect pieces to transform your home into a cozy haven
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.