Cousins Furniture Reviews

How knowledgeable are the sales staff at Cousins Furniture Birmingham Store?

The knowledge level of sales staff varies; while some employees like Kim receive praise for their expertise and service, others may lack the information needed by customers. The store has examples of excellent staff performance, but ensuring consistency across all staff members is a point of attention.

Can I expect good quality and timely delivery from Cousins Furniture Birmingham?

While there are instances of customers receiving great service and timely delivery, there are also reports of delivery delays and quality issues upon receipt. Prospective customers should clarify delivery terms and keep communications records to mitigate potential issues.

Does Cousins Furniture Birmingham Store offer good value for money?

Cousins Furniture offers a wide range of quality products at competitive prices, with many customers satisfied with their purchases. However, value perceptions can be influenced by service issues such as delivery delays or product discrepancies.