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Raymour & Flanigan Furniture And Mattress Store Reviews

Rated 4.7 based on 1535 Reviews

Furniture Shops in Philadelphia

2110 S Christopher Columbus Blvd, Philadelphia, PA 19148, United States

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Published on

April 29, 2024

Last updated

July 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Raymour & Flanigan Furniture And Mattress Store's customers had a positive experience.

Positive

80%

Neutral

Negative

10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Raymour & Flanigan Furniture And Mattress Store?

great experience shopping

nice selection and delivered

great experience with you

no pressure

attention to my situation

amazing sales associate

great experience today

very helpful, knowledgeable

great help

substantial damage to my walls

Trustguide extracts key phrases from reviews about Raymour & Flanigan Furniture And Mattress Store and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 10, 2025, 1535 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Raymour & Flanigan Furniture And Mattress Store's publicly available reviews View source

debbie m rated Raymour & Flanigan Furniture And Mattress Store 5 stars

3 months ago

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I had a great experience shopping at Raymour & Flanigan.Kevin was and excellent sale associate. He was very knowledgeable regarding the different furniture and services that Raymour offers. The delivery company Competitivere Location was excellent and very professional. Lamar and his partner did a great job with the furniture delivery.!! They put a smile on my face ☺️. I will recommend Raymour & Flanigan to all of my friends and family .

Todd Matthews rated Raymour & Flanigan Furniture And Mattress Store 5 stars

a week ago

I had no issues purchasing 2 queen size mattresses. They had a nice selection and delivered the next day to 2 separate locations without any issues. As long as you schedule accordingly.

James Patterson rated Raymour & Flanigan Furniture And Mattress Store 5 stars

a week ago

Ty Jamie for all help and what a great experience with you. Jamie was a great help and when we decided on what we wanted he explained everything to us. Even after making a deposit and leaving I went back thinking he was trying to get over on delivery fees when I saw the commercial saying free delivery and Jamie said the free delivery was on mattresses over $500.00 and explained the delivery charges. I apologize and he said he understood. Based on his help with us we will come back to Raymour and Flanigan for the quality of the furniture and the professional service from Jamie.

Reviews Summary

An analysis of recent customer reviews suggests that Raymour & Flanigan Furniture and Mattress Store generally offers a positive customer experience, which is attributed to the professionalism and knowledge of the sales associates. Feedback highlights sales staff such as Kevin, Jamie, and Justin for their assistance and expertise. Delivery services are also commended for their professionalism and efficiency, with same-day deliveries and adept handling of logistics. Despite these strengths, there are significant customer service issues post-purchase, especially involving delivery-related damages. A notable complaint mentions a lack of response from customer service regarding compensation for damages caused during delivery, reflecting a potential area requiring attention and improvement. The overall impression is that while the sales process typically earns positive remarks, the management of after-sales concerns, specifically delivery and damage control, could impact the company's reputation negatively.

Can I expect Raymour & Flanigan to deliver furniture to multiple locations?

Yes, customers report successful deliveries to multiple locations without issues, implying that Raymour & Flanigan can accommodate such requests as long as they are scheduled properly.

What steps does Raymour & Flanigan take if furniture delivery causes damage to my property?

Based on customer experiences, responses to delivery-caused damages can be unsatisfactory. The company may give a 'run around' or remain uncommunicative in some instances. It is important to report damages immediately and persistently follow up for resolution.

Are sales associates at Raymour & Flanigan knowledgeable and helpful during the purchase process?

Many customers report positive interactions with sales associates, mentioning their exceptional knowledge and helpfulness in selecting the right furniture and understanding the services offered.

About Raymour & Flanigan Furniture And Mattress Store

Furniture Shops

2110 S Christopher Columbus Blvd, Philadelphia, PA 19148, United States

Visit website

+1267-773-5211

Chain offering brand-name furniture for every room in the home, plus mattresses & home decor.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o

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