Raymour & Flanigan Furniture And Mattress Store Reviews

An analysis of recent customer reviews suggests that Raymour & Flanigan Furniture and Mattress Store generally offers a positive customer experience, which is attributed to the professionalism and knowledge of the sales associates. Feedback highlights sales staff such as Kevin, Jamie, and Justin for their assistance and expertise. Delivery services are also commended for their professionalism and efficiency, with same-day deliveries and adept handling of logistics. Despite these strengths, there are significant customer service issues post-purchase, especially involving delivery-related damages. A notable complaint mentions a lack of response from customer service regarding compensation for damages caused during delivery, reflecting a potential area requiring attention and improvement. The overall impression is that while the sales process typically earns positive remarks, the management of after-sales concerns, specifically delivery and damage control, could impact the company's reputation negatively.

Chain offering brand-name furniture for every room in the home, plus mattresses & home decor.