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El Dorado Furniture - Calle Ocho Boulevard logo

El Dorado Furniture Reviews

Rated 4.8 based on 2058 Reviews

2475 SW 8th St, Miami, FL 33135, United States

Furniture Shops | Miami, FL

Published on
March 28, 2024
Last updated
March 28, 2024

Reviews Summary

El Dorado Furniture - Calle Ocho Boulevard receives predominantly positive feedback from customers. Clients repeatedly praise the store for its extensive selection, appealing showroom, and quick delivery turnaround, often noting delivery timeframes are more favorable than competitors. Sales associates like Sol, Mr. Mario, and Manuel Perez are frequently commended for their professionalism, patience, and deep knowledge of the product range. Sales personnel appear to excel at anticipating customer needs and making pertinent suggestions. However, it is important to acknowledge that there is a disconcerting complaint of repeated delivery of damaged goods and unhelpful responses to such incidents. While such negative experiences seem to be outliers, they are nonetheless impactful on the company's reputation and could indicate issues with quality control or after-sales processes that may need addressing.
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What Customers Are Saying About El Dorado Furniture?

Trustguide uses AI to extract key phrases from reviews about El Dorado Furniture and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of El Dorado Furniture's customers had a positive experience.

Positive
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El Dorado Furniture Ratings

5

As of Based on 2058 revies as of Mar 28, 2024

El Dorado Furniture Score

As of Based on 2058 revies as of Mar 28, 2024

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Customer Reviews

As of Mar 28, 2024, 2058 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of El Dorado Furniture's publicly available reviews View source

Lorraine K rated El Dorado Furniture 5 stars
4 months ago
From start to finish ElDorado has exceeded our expectations. The store is beautiful and our associate Sol did a great job helping us find what we needed. Delivery was within days not weeks or months like other stores and the delivery guys were awesome, professional and diligent checking everything was in good order before they left. I will never buy furniture from another store again and definitely not online, we need to support our local businesses. Thank you ElDorado for our beautiful furniture and a great experience.
Jhon Benlolo rated El Dorado Furniture 5 stars
5 months ago
I had the pleasure of working with Mr. Mario at El Dorado Furniture when I was in the market for a new dining table. I must say that my experience was exceptional from start to finish. Mr. Mario’s knowledge of their furniture selection and his dedication to ensuring I found the perfect table for my home truly stood out.
Ray L rated El Dorado Furniture 5 stars
5 months ago
Every time I come to this El Dorado branch I have a great experience. I’ve been shopping around for a couch and bed frames in other furniture stores but no one has a bigger selection than El Dorado. I was greeted by Manuel Perez which was very nice, professional and patient with us. I highly recommend anyone to come to El Dorado and ask for Manuel.

Frequently Asked Questions About El Dorado Furniture

How do customers rate the delivery service from El Dorado Furniture - Calle Ocho Boulevard?

Most customers report a positive delivery experience highlighting the promptness and professionalism of the delivery team. However, there are isolated incidents where delivery of damaged goods has been an issue.

Are sales associates at El Dorado Furniture helpful and knowledgeable?

Yes, sales associates at El Dorado Furniture are frequently praised for their professionalism, patience, knowledge, and their ability to make useful recommendations.

Has anyone reported issues with the quality of furniture from El Dorado?

While the majority of feedback is positive regarding the quality, there has been a notable complaint about repeated delivery of damaged furniture, indicating a potential concern with quality control that customers should be aware of.

About El Dorado Furniture

Furniture Shops
Household furniture, beds & decorative accent pieces in traditional & contemporary styles.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.