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CityGuest Reviews

Rated 5 based on 202 Reviews

Property Management

Published on
June 15, 2025
Last updated
June 15, 2025

Reviews Summary

Reviewers consistently note a highly positive experience with City Guest’s property management services in London. Guests frequently mention outstanding views, clean and comfortable apartments, and the accommodating nature of hosts. Communication—particularly with staff like Dom—is highlighted for its responsiveness and kindness. Only minor critiques are noted, such as limited mention of patio usage due to weather.

The most frequent themes in these reviews include convenient location close to transportation, shops, parks, and entertainment like the O2 and West End. Properties are described as well-equipped, bright, and private, with features such as balconies, patios, and laundry facilities. Many guests praise the smooth and simple booking, check-in, and check-out processes, and specific appreciation is shown for homes that feel cozy and homely.

Overall, City Guest stands out as a reputable property management company in London, recognized for well-maintained apartments and reliable service. Their consistent delivery across various London neighborhoods encourages repeat bookings and strong recommendations for both short and extended stays.
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What Customers Are Saying About CityGuest?

very clean

always exceptionally kind

comfortable beds

outlook over the Thames was lovely

highly recommend

maximum privacy and quietness

absolutely stunning—waking up to them every morning

well appointed with lots of sunlight

Communication with the hosts was awesome

met all our expectations

Trustguide extracts key phrases from reviews about CityGuest and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of CityGuest's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

CityGuest Ratings

5

As of Based on 202 revies as of Jun 15, 2025

CityGuest Score

100%

As of Based on 202 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 202 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of CityGuest's publicly available reviews View source

Zharita Cantwell rated CityGuest 5 stars
4 months ago
The views were 10/10 from bedroom, living room and balcony. Very clean. Bed was super comfy. Host was very accommodating. Easy to find. One of our best experiences staying in an apartment
Laura S rated CityGuest 5 stars
4 months ago
We had a long stay at this property and we enjoyed it very much. Communication was great with Dom and the kind people at City Guest! They were quick to respond and always exceptionally kind. This flat has been nicely renovated and is nice and bright. If it was warmer we could definitely see hanging on the back patio. The location has lots of shops and restaurants less than a block away and is also very close to the Heath which is a nice green, huge park. We really enjoyed our stay! We would highly recommend!
Mathilde Bridier rated CityGuest 5 stars
4 months ago
A great house, ideal for 4 people, with all the needed commodities (cleaning/washing machine highly appreciated, area outside with table and chairs great under the sun, comfortable beds...), and close to the underground station. The neighbourhood is pleasant with a nice park to run. Elephant and Castle is a nice area with local market and restaurants...

Frequently Asked Questions About CityGuest

How convenient are City Guest properties for public transport and attractions?

City Guest properties are frequently located near underground stations, bus routes, and mainline train stations, as well as local amenities like shops, restaurants, and parks. Several reviewers mention easy access to well-known London attractions and venues such as the O2 and the West End.

Are City Guest accommodations well-equipped and clean?

Many guests report that apartments are clean and come with amenities such as comfortable beds, cleaning facilities, patios, or balconies. Properties are described as well-maintained, cozy, and suitable for various group sizes.

Is communication with City Guest staff responsive and helpful?

Reviews highlight quick and helpful communication with City Guest staff, with several guests referencing easy check-in processes, prompt responses, and accommodating hosts who are available when needed.

About CityGuest

Property Management
City Guest is a property management company that offers apartment rentals, primarily serving travelers or visitors looking for short or extended stays in London. The company operates in various neighborhoods within the city, providing fully furnished flats or houses with convenient access to local amenities and transport links.

The company manages the booking, check-in, and check-out processes, ensuring communications are handled efficiently—often via direct contact with hosts or staff. Apartments under their management are equipped with modern facilities, including kitchens, laundry machines, and outdoor spaces. Operations are structured to provide both privacy and easy access for guests.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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