Common feedback includes praise for central locations near public transport, attention to detail in apartment furnishings, and clear, efficient communication. Several customers highlight ease of check-in and the feeling of a “home away from home.” The team’s ability to address problems quickly and maintain professionalism is a recurring theme, leading guests to express intentions to rebook or recommend City Relay to others.
City Relay is regarded as a reliable choice for short-term rental management across London. Smooth coordination, prompt support, and commitment to guest comfort drive repeat bookings and positive word-of-mouth. The company’s operational consistency and local expertise reinforce its reputation as a dependable property management specialist for both visitors and longer-term tenants in the city.
exceeded my expectations
excellent time in London
wonderful stay at this apartment
Absolutely fantastic accommodation
lovely stay, the apartment was modern
had a great stay
overall great experience
wonderful stay at this spacious and beautifully decorated apartment
great stay in London
made us feel like London is our second home