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Christopher Pratts Reviews

Rated 4.4 based on 444 Reviews

9 Regent St, Leeds LS2 7QN

Furniture Shops Leeds

Published on
April 3, 2024
Last updated
June 18, 2025

What Customers Are Saying About Christopher Pratts?

so helpful but not the least bit pushy

proactive and attentive in her approach

found a way to get our sofa into our house

so much choice in a relaxed environment

the aftercare from Duncan has been fantastic

Dale’s patience, knowledgeable advice and kindly demeanour

Friendly, helpful and knowledgeable

extremely knowledgeable as well as helpful

excellent service each time

First class service as always

Trustguide extracts key phrases from reviews about Christopher Pratts and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Christopher Pratts's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Christopher Pratts Ratings

5

As of Based on 444 revies as of Apr 03, 2024

Christopher Pratts Score

100%

As of Based on 444 revies as of Apr 03, 2024

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Customer Reviews

As of Jun 18, 2025, 444 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Christopher Pratts's publicly available reviews View source

John Playle rated Christopher Pratts 5 stars
7 months ago
Fantastic shop and service. Chris Barrowclough was so helpful but not the least bit pushy. Ended up buying 3 sofas and 2 Accent chairs from their extensive selection. Customer service great and delivered by two really helpful and considerate delivery guys within 6 weeks of ordering. I would always go straight here for other furniture purchases - quality and service much better than other sofa shops and prices are very comparable.
Mitchell Parry rated Christopher Pratts 5 stars
2 months ago
A big thanks to Paul, Lisa and Lynn for the professional and helpful customer service in helping to choose and purchase numerous pieces of furniture. Lynn is the person to see to if you need a bed, what she doesn’t know about beds is no one’s business. Meanwhile Lisa is proactive and attentive in her approach, recommending several pieces of furniture that compliment each other perfectly.
Mariel Gibson rated Christopher Pratts 5 stars
2 months ago
We ordered a sofa and snuggler which arrived today exactly 15 weeks after we placed the order. The delivery wasn’t a plain sailing. The sofa was a little too big to fit through our front door, but luckily for us Paul and Wayne found a way to get our sofa into our house. Paul and Wayne had to go into our neighbours side garden, removed one of our fence panels and managed to get the sofa into the house via the back door. Thank you for the amazing service. This is the reason why we always choose Christopher Pratts for the quality of the furniture and service we get. Thank you!🙏

Reviews Summary

The overall sentiment toward Christopher Pratts, as a furniture retailer, is overwhelmingly positive based on recent customer reviews. Customers consistently appreciate the helpful and knowledgeable staff, frequently naming team members like Chris Barrowclough, Paul, Lisa, Lynn, Richard Sanderson, Duncan, and Dale. Delivery personnel also receive praise for their professionalism and care. Reviewers often mention that staff are never pushy, which creates a relaxed purchasing environment. Occasional challenges—such as a tight delivery—are promptly addressed with extra effort to ensure customer satisfaction.

Key themes that emerge include high-quality furniture, a wide product selection, and attentive, personalised service throughout the buying process. Aftercare and follow-up support, even years after purchase, are highlighted as strong points. The delivery process also stands out for its reliability and attention to detail, with staff taking care to protect customer homes during installation. Repeat purchases and recommendations are common among reviewers.

In summary, Christopher Pratts is regarded in the region as a reliable and customer-focused home furniture retailer. The professionalism of sales and delivery teams, consistent quality of products, and positive aftersales support underpin the company’s strong local reputation. Customers seeking furniture in the area frequently return, underscoring ongoing satisfaction and trust.
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Frequently Asked Questions About Christopher Pratts

Are Christopher Pratts staff known for pushy sales tactics?

Based on reviews, staff at Christopher Pratts are helpful and knowledgeable without being pushy. Customers describe the team as supportive and focused on providing advice rather than pressuring for a sale.

How does the delivery process work at Christopher Pratts?

Deliveries are handled by considerate and professional teams who take care when bringing furniture into customers’ homes. Staff assist with setup, and solutions are found for challenging access situations when necessary.

Does Christopher Pratts provide aftercare or follow-up support?

Yes, reviews indicate that Christopher Pratts provides aftercare support, including advice and follow-up even years after purchase. Staff are available to assist with maintenance queries or issues related to the products.

About Christopher Pratts

Furniture Shops
Christopher Pratts is a retail company specializing in the sale of home furniture and accessories. The company operates a showroom model where customers can browse a wide selection of products such as sofas, beds, chairs, tables, and storage units before making a purchase.

The company employs knowledgeable staff who assist customers with product selection and advice. Orders are placed in person at the showroom, followed by scheduled delivery to the customer's home. Delivery teams are responsible for transporting, assembling, and positioning furniture, with aftercare support provided as needed, including help with product maintenance.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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