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Christopher Pratts Reviews

Rated 4.4 based on 406 Reviews

9 Regent St, Leeds LS2 7QN

Furniture Shops | Leeds

Published on
April 3, 2024
Last updated
April 3, 2024

Reviews Summary

The reputation of Christopher Pratts appears to be generally positive based on recent customer reviews. The feedback frequently highlights the quality of the products and the professionalism of the staff. Customers are pleased with the wide selection of items that cater to various budgets, contradicting any preconceptions that the store is overly expensive. Notably, sales representatives like Duncan Edwards, David Johnson, and Andy received specific praise for their knowledge and courteous service. The inclusion of delivery, which is often mentioned as free and efficient, with commendable behavior from the delivery team, adds to the positive customer experience. Contrastingly, there is an instance of dissatisfaction regarding delivery timelines, particularly for an in-stock item, which raises concerns about logistical efficiency. Overall, the customer experience seems largely favorable with exceptions rooted in delivery concerns.
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What Customers Are Saying About Christopher Pratts?

Trustguide uses AI to extract key phrases from reviews about Christopher Pratts and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Christopher Pratts's customers had a positive experience.

Positive
Neutral
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Christopher Pratts Ratings

5

As of Based on 406 revies as of Apr 03, 2024

Christopher Pratts Score

As of Based on 406 revies as of Apr 03, 2024

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Customer Reviews

As of Apr 03, 2024, 406 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Christopher Pratts's publicly available reviews View source

Richard Gough rated Christopher Pratts 5 stars
3 days ago
Had a really good experience with a knowledgeable salesman Duncan Edwards, we ordered a New sofa, snuggle and footstool, delivery time was as expected, Christopher Pratts offers a very large selection of sofas for all Budgets, I was quite pleasantly surprised really I honestly thought it would be an expensive place to buy from....I was wrong and Free delivery too, so would really recommend Going to we shopped around first then compare, the quality of the sofa we eventually went for was in my opinion fantastic compared to other places we visited.
Sara Casey rated Christopher Pratts 5 stars
2 months ago
Great service from David Johnson. We purchased a dining table and chairs. He left us to browse and have a coffee whilst we decided which table was best for us. No pressure in us at all. Once we’d decided David dealt with our order swiftly and efficiently. David is a delightful salesman.
GeeWhiz rated Christopher Pratts 5 stars
2 months ago
Thank you for the great service from the moment of order and delivery. Delivery guys took their shoes off and took all the packaging. Definitely recommend. Waiting for my main sofa in July, love my FAMA Spanish swivel, rocker chair, so very comfortable. My sofa arrived and it was fabulous. Now my third purchase, gorgeous dining room table, it arrived Monday, it's absolutely stunning, from the order with Andy, to the bespoke piece made especially for my space and then the delivery guys, they did not disappoint. First class service as always. Hoping to buy a bed later this year definitely know where I'm going. Thank you again.

Frequently Asked Questions About Christopher Pratts

Does Christopher Pratts offer a range of products suitable for different budgets?

Yes, customers have reported that Christopher Pratts offers a wide array of furniture suitable for various budgets, dispelling the notion that it's an expensive store.

What are customers saying about the sales service at Christopher Pratts?

Customer feedback generally reflects a very positive sales experience. Sales representatives are noted for being knowledgeable, hospitable, allowing customers to shop at their own pace, and handling orders swiftly and efficiently.

Are there any concerns I should be aware of when ordering from Christopher Pratts?

Some customers have experienced delays in delivery, particularly regarding in-stock items, and suggest that improvements could be made in providing more accurate delivery estimates and communication.

About Christopher Pratts

Furniture Shops
Huge, established store for in-house and designer brands of living, dining and bedroom furniture.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.