Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

Capital Vacations Reviews

Rated 3 based on 556 Reviews

3179 Gretna Rd, Branson, MO 65616, United States

Property Management | US

Published on
January 18, 2024
Last updated
March 13, 2024

Reviews Summary

The Capital Vacations Preview Center has elicited a spectrum of reviews, leaning significantly towards critical observations. A considerable number of customers have reported experiences that suggest aggressive and manipulative sales tactics. The promised presentation duration of 90-120 minutes is frequently exceeded, often lasting more than 3 hours, which leaves participants feeling misled and captive. High-pressure sales approaches, including a progression from friendly to hostile interactions contingent upon purchase resistance, are mentioned recurrently, indicating a pattern in the company’s customer engagement strategy. Concerns surrounding the veracity of deals offered and difficulty in obtaining promised services or refunds - such as unattainable ski vacation deals, unavailability of accommodations, and challenges in receiving deposit refunds - have called the company’s credibility into question. Nonetheless, there are instances of positive feedback, with compliments directed at the staff's friendliness and property aesthetics at specific locations.

Read more

What Customers Are Saying About Capital Vacations?

Trustguide uses AI to extract key phrases from reviews about Capital Vacations and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Capital Vacations's customers had a positive experience.

Positive
Neutral
Negative

Capital Vacations Ratings

1

As of Based on 556 revies as of Jan 18, 2024

Capital Vacations Score

As of Based on 556 revies as of Jan 18, 2024

Got a busrning question about Capital Vacations?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 556 customers have reviewed this business and rated it 3 Star out of 5. Trustguide conducted an in-depth analysis of Capital Vacations's publicly available reviews View source

Pizza Pizza rated Capital Vacations 1 stars
2 months ago
DON’T DO IT! They say 90-120 minutes. You’ll be held captive AT LEAST 3 1/2 hours. DON’T DO IT! They say “no pressure sales techniques.” BULL! They are worse than car salesmen! DON’T DO IT! They are friendly until you tell them you need 24-hours to talk it over with your partner. Then the fangs come out! Total Jekyll and Hydes! RUDE AND DEGRADING! I BEG YOU, DON’T DO IT! You will regret it. Just pay for your tickets or gift and skip this high pressure sales pitch. DON’T DO IT! Read their reviews FIRST! No wonder they don’t want to give you any time to research them before signing on the dotted line. READ THEIR REVIEWS FIRST! PLEASE, PLEASE, LISTEN TO US. DON’T DO IT! READ THEIR REVIEWS FIRST, THEN IF YOU DECIDE TO DO THE PRESENTATION, YOU DESERVE WHATEVER YOU GET…
Carole Schumaker rated Capital Vacations 1 stars
2 months ago
Yeah, we fell for it. Made them show us a deal we could get for a ski vacation in Colorado. Great deal. So we bought it. No such deal exists for our membership! Got the "Lifestyles" add on. Can't find any place to stay, already booked one year out. Cant got beyond that. Nothing they said has been true yet. Filled a complaint with the company, wont return calls. Saleslady will not return calls or texts. Filled a complaint with the Attorneys general office. Hoping for the best, expecting the worst.
Bruce rated Capital Vacations 1 stars
2 months ago
They are like every other time share. There Sales tactics are all the same. 1. Start with friendly sales person. 2. Somewhat more aggressive sales person. 3. Finally the closer who gets mad promises the world to you and gives the statement what did I do to you why don't you want such a good deal? Remember folks if it is a truly great deal than your money will be just as good the next day or next week after you do research on the company. The company doesn't want you to do research on them because they have awful reviews and over promise on everything. Folks just play their mind game with them take the free gift from them and walk away. If you truly want to buy a time share hold out for the 3 or 4 hrs because you will save thousands of $$$$'s when the sales staff gives you the best rates. Hope this helps I have done a few time share briefs and every single one used the same mind games and tactics I have just outlined.

Frequently Asked Questions About Capital Vacations

How long does the Capital Vacations Preview Center presentation usually last?

While Capital Vacations advertises presentations to last between 90-120 minutes, numerous attendees report that the actual duration frequently exceeds this timeframe, sometimes lasting over 3 hours.

What has been the customer experience with sales tactics at the Preview Center?

Many customers describe the sales approach at the Preview Center as high-pressure and aggressive, with tactics that escalate in intensity when a potential buyer appears reluctant or requests time to consider the offer.

Can you trust the vacation deals offered by Capital Vacations during the presentation?

Several customers reported that the deals offered during the presentations were not honored after purchase, with experiences including unavailable vacation deals and accommodations, suggesting a need for caution and thorough research before committing to any offers.

About Capital Vacations

Property Management
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.