Capital Vacations Reviews
Rated 3 based on 556 Reviews
Property Management in US
3179 Gretna Rd, Branson, MO 65616, United States
Published on
January 18, 2024
Last updated
July 10, 2025
The Capital Vacations Preview Center has elicited a spectrum of reviews, leaning significantly towards critical observations. A considerable number of customers have reported experiences that suggest aggressive and manipulative sales tactics. The promised presentation duration of 90-120 minutes is frequently exceeded, often lasting more than 3 hours, which leaves participants feeling misled and captive. High-pressure sales approaches, including a progression from friendly to hostile interactions contingent upon purchase resistance, are mentioned recurrently, indicating a pattern in the company’s customer engagement strategy. Concerns surrounding the veracity of deals offered and difficulty in obtaining promised services or refunds - such as unattainable ski vacation deals, unavailability of accommodations, and challenges in receiving deposit refunds - have called the company’s credibility into question. Nonetheless, there are instances of positive feedback, with compliments directed at the staff's friendliness and property aesthetics at specific locations.
While Capital Vacations advertises presentations to last between 90-120 minutes, numerous attendees report that the actual duration frequently exceeds this timeframe, sometimes lasting over 3 hours.
Many customers describe the sales approach at the Preview Center as high-pressure and aggressive, with tactics that escalate in intensity when a potential buyer appears reluctant or requests time to consider the offer.
Several customers reported that the deals offered during the presentations were not honored after purchase, with experiences including unavailable vacation deals and accommodations, suggesting a need for caution and thorough research before committing to any offers.
