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Canales Furniture Reviews

Rated 4.9 based on 1985 Reviews

7879 Spring Valley Rd #108, Dallas, TX 75254, United States

Furniture Shops | Dallas, TX

Published on
March 28, 2024
Last updated
March 28, 2024

Reviews Summary

Canales Furniture generally elicits positive feedback from customers regarding its diverse product selection, customer service, and sales support. A common thread among the reviews points to the satisfaction with the range of options available, both in-store and via digital catalogs. Sales representatives, particularly Maria and Nelly, have been frequently commended for their attentiveness, knowledge, and assistance with financial arrangements. Positive mentions of in-store cleanliness and proactive customer communication contribute to the company's favorable reputation. However, these commendations are somewhat overshadowed by significant concerns raised by some customers regarding the transparency of financing options, potential issues with stock availability after purchase, and alarms over the possibility of unfair lending practices or overcharging that has tarnished the company's image for a portion of its clientele.
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What Customers Are Saying About Canales Furniture?

Trustguide uses AI to extract key phrases from reviews about Canales Furniture and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Canales Furniture's customers had a positive experience.

Positive
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Canales Furniture Ratings

5

As of Based on 1985 revies as of Mar 28, 2024

Canales Furniture Score

As of Based on 1985 revies as of Mar 28, 2024

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Customer Reviews

As of Mar 28, 2024, 1985 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Canales Furniture's publicly available reviews View source

Jess rated Canales Furniture 5 stars
a week ago
I just want to point out if you want something great come to these place! They have options and if they don’t have anything you like on site they have a tablet where you can see other options you would like. My experience was easy and fast. Great customer service!
Juan Montes rated Canales Furniture 5 stars
2 weeks ago
Maria helped me out immensely in the mattress purchase I made 🙏🏽 she was attentive in the type of mattress i wanted and demonstrated different types to see which I’d like best. She explained financing with a company well and let me know that I needed to call to change my contract to 120 days without interest to avoid any additional fees. She also let me know that I could come into the store and they could help me make the call if I had any trouble. Highly recommend! Will come back soon 😁
Juan Flores rated Canales Furniture 5 stars
2 weeks ago
I shopped at the Spring Valley, I bought the my living room set and my bed room set. Maria Gutierrez is an excellent sales person. She gave me the best possible prices and very helpful with the financial options. I am very satisfied with my buy. I really recommend this store.

Frequently Asked Questions About Canales Furniture

Does Canales Furniture offer a range of furniture options, including those not on display in-store?

Yes, Canales Furniture provides a variety of furniture selections. In addition to the items available in-store, customers can also browse additional options through a tablet showcasing a wider catalog.

Can sales representatives at Canales Furniture assist with financing and post-purchase inquiries?

Yes, the staff at Canales Furniture, according to customer reviews, are knowledgeable about various financing plans and are proactive in assisting customers with any questions or changes to their contracts, even after the purchase.

What should I be aware of when considering financing options at Canales Furniture?

Customers are advised to thoroughly understand the financing terms, ask detailed questions, and read the fine print to ensure clarity on the total costs, interest rates, and any additional fees associated with their purchase financing.

About Canales Furniture

Furniture Shops
No-frills local chain furniture showroom with bedroom sets, mattresses, sofas & decorative items.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.