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Bob'S Discount Furniture New York Reviews

Rated 4.7 based on 7017 Reviews

2520 Flatbush Ave, Brooklyn, NY 11234, United States

Furniture Shops | New York, NY

Published on
January 22, 2024
Last updated
March 13, 2024

Reviews Summary

Bob's Discount Furniture and Mattress Store appears to enjoy an overall positive reputation among customers, who frequently praise the store's selection, quality of products, and sales personnel. Customers celebrate the store for offering furniture that meets their aesthetic preferences and needs, with particular appreciation for the discovery of ideal items such as sectionals, rugs, and dining sets. The sales staff are frequently mentioned for their professionalism, welcoming demeanor, and expertise, factors that contribute significantly to satisfactory shopping experiences. The delivery aspect receives mixed reviews; there are reports of professional services that impress customers, with delivery personnel taking care to setup products efficiently. However, some discontent emerges specifically around delivery partners who may exhibit haste and poor attitudes, detracting from the customer experience. Pricing is another aspect where feedback diverges—some customers exhibit a willingness to invest in higher-cost products owing to quality assurances, yet the mention of 'pricey' offerings could be a barrier for potential customers seeking value for money. The variety in experiences with the warranties—both past grievances and present assurances—suggests an evolution in policy transparency and reliability.

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What Customers Are Saying About Bob'S Discount Furniture New York?

Trustguide uses AI to extract key phrases from reviews about Bob'S Discount Furniture New York and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Bob'S Discount Furniture New York's customers had a positive experience.

Positive
Neutral
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Bob'S Discount Furniture New York Ratings

5

As of Based on 7017 revies as of Jan 22, 2024

Bob'S Discount Furniture New York Score

As of Based on 7017 revies as of Jan 22, 2024

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Customer Reviews

As of Mar 13, 2024, 7017 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Bob'S Discount Furniture New York's publicly available reviews View source

Rakesh rated Bob'S Discount Furniture New York 5 stars
6 months ago
My wife and I moved into our new apartment and needed new furniture and we did some shopping around before we made any purchases and one beauty Sunday we decided to check out Bob’s Furniture and boom lol we found the perfect sectional with the perfect matching rug and the most perfect dining table set with chairs😍😆🙌🏾🙏🏽 we were sooo happy and filled with excitement and couldn’t wait for our delivery😆. 2weeks later the delivery finally came and we were super impressed with the quality of the furniture and the delivery service. Thanks to those guys they were very fast and very professional and they were very great at setting up all our products. Customers who are thinking to buy from Bob’s must know though that THEY ARE VERY PRICEY‼️
Donna Octtaviani rated Bob'S Discount Furniture New York 5 stars
a week ago
When my husband and I walked into the place, we were greeted immediately by Tenesha she was wonderful, very friendly with a big smile. She also paid attention to everything that I said, and brought us right to what we were looking for immediately. Tenesha was very knowledgeable about the product and showed me how to use every feature she made this purchase, easy and convenient. I also explained about a purchase I made from Bob’s about 10 years ago, and the horrific experience we had with the warranty what we were told was covered was not. So she took the time to explain the new warranty to us, and broke down every detail, and assured me that Bob’s new warranty was reliable and showed me in writing.
Hipolito Bravo rated Bob'S Discount Furniture New York 5 stars
a week ago
Chad the associate, was very helpful. Even though the sofa I wanted was not in the showroom, he was able to assist me in my purchase. Using his magic tablet he was able to order the sofa and arrange for a quick delivery. It was at a good price. If the merchandise is to my liking, I would probably recommend Bob's to anyone.

Frequently Asked Questions About Bob'S Discount Furniture New York

Is the furniture at Bob’s Discount Furniture and Mattress Store considered expensive?

Some customers have noted that the furniture can be 'very pricey.' While opinions on pricing can be subjective, it is suggested that potential customers weigh the quality and design of the furniture against the cost to determine the value for their personal budgets.

How do customers rate the delivery service from Bob’s Discount Furniture and Mattress Store?

Customer experiences with delivery service tend to be mixed. While some customers commend the delivery for being professional and efficient, others have reported issues such as delivery personnel being rushed, not providing adequate setup information, and displaying a negative attitude.

What have been the experiences with Bob’s Discount Furniture warranties?

Previous experiences with warranties have varied, with some historical reports of warranty coverage not meeting customer expectations. However, recent reviews suggest improvements in how warranties are explained and documented, with sales associates taking time to thoroughly explain and reassure customers about the reliability of the new warranty offerings.

About Bob'S Discount Furniture New York

Furniture Shops

Chain retailer with a large selection of discount furniture, home accents & mattresses.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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