YourRepair Reviews

Overall sentiment regarding Your Repair, a repair service provider, is predominantly negative based on customer feedback. Many reviewers mention issues such as slow response times, lack of clear communication, and perceived lack of transparency in contract terms. Only one review gives a distinctly positive account, noting a polite and efficient electrician visit, while others highlight dissatisfaction with either repair quality or customer service procedures.

Key recurring themes include extensive delays in attending to urgent repairs, customers feeling misled about policy coverage, and challenges with contract cancellations. Several customers report what they believe are unjustified charges, aggressive payment enforcement, or shifting of blame rather than quick, effective action. There is also mention of unsatisfactory engineer conduct and accusations of upselling or scaremongering, particularly during home visits.

Based on the reviews, Your Repair’s reputation among customers is largely negative, with most expressing frustration or warning prospective clients. Trust concerns and lack of satisfactory issue resolution dominate, while only isolated instances of prompt, competent service are noted. The company is not favorably regarded in its current regional market by the majority of reviewers.

Your Repair is a repair services company operating in the home maintenance sector. It offers coverage for household systems, such as boilers and electrics, through a policy or service contract model. Customers may purchase annual plans intended to cover repairs and periodic servicing for their home equipment.

The company coordinates repairs by dispatching contracted engineers or electricians when customers report a problem. Services are delivered in-person at the customer’s property. Administrative procedures and claims are handled through digital or phone communication, with policy terms stipulating coverage details and the obligations for both parties.