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Glotech Kitchens, Appliances and Repairs - St Albans, Hertfordshire logo

Glotech Kitchens, Appliances and Repairs - St Albans, Hertfordshire Reviews

Rated 3.9 based on 892 Reviews

Electrical Repairs in St Albans

2 Soothouse Spring, St Albans AL3 6PF

Published on
August 29, 2025
Last updated
August 29, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Glotech Kitchens, Appliances and Repairs - St Albans, Hertfordshire's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Glotech Kitchens, Appliances and Repairs - St Albans, Hertfordshire?

polite and knowledgeable

polite efficient and came prepared

did a great job

really knowledgable and helpful

Really helpful prompt and pleasant

did an excellent job

friendly, professional and phoned 10 minutes before arrival

efficient, friendly and professional

very polite, explained everything

polite, professional, helpful

Trustguide extracts key phrases from reviews about Glotech Kitchens, Appliances and Repairs - St Albans, Hertfordshire and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 29, 2025, 892 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Glotech Kitchens, Appliances and Repairs - St Albans, Hertfordshire's publicly available reviews View source

Arnie Mcleish rated Glotech Kitchens, Appliances and Repairs - St Albans, Hertfordshire 5 stars
a month ago
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Scott from the Thames Ditton coverage area attended today and repaired our dishwasher. He was polite and knowledgeable and talked us through the potential issues. He was spot on with his diagnosis and replaced the heat exchanger. There were no hidden costs, price was really good and he cleaned up after. I would not hesitate to use Scott again.
Bev John rated Glotech Kitchens, Appliances and Repairs - St Albans, Hertfordshire 5 stars
2 weeks ago
Scott, was polite efficient and came prepared with a potential replacement heating element for our Zanussi oven. The job was completed quickly and he gave good advice on work carried out. Scott is a knowledgeable engineer, an asset to Glotech! Many thanks Bev
Seb Cox rated Glotech Kitchens, Appliances and Repairs - St Albans, Hertfordshire 5 stars
2 weeks ago
Scott did a great job fixing our oven in less than 30 minutes. He was polite, fast, and ensured we were happy with the result.

Reviews Summary

The overall sentiment expressed in customer reviews for Glotech’s appliance repair service is strongly positive. Reviewers frequently mention professionalism, technical skill, and effective communication, with multiple references to staff members like Scott and William providing prompt and thorough repairs. Customers reference transparent pricing and no hidden costs, contributing to a sense of trust. Minor criticisms or neutral statements are extremely rare, with some users sharing only situational detail about their repair needs.

The most consistent themes across Glotech reviews are punctuality, problem diagnosis, clear explanations, and friendly demeanor of engineers. Customers across locations such as Thames Ditton, Kingston Upon Thames, and Richmond highlight both rapid response and completion of repairs, as well as staff calling ahead before arrival. Most feedback cites job completion within a short timeframe and expresses strong satisfaction with both appliance performance and the helpful attitude of technicians.

Overall, Glotech is regarded as a reliable and reputable appliance repair service within areas around Kingston Upon Thames. The company earns repeat business and high recommendations from customers commenting on both technical capability and customer service. Efficient handling of bookings, timely arrivals, and thorough, friendly support are well documented in reviewer feedback.
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Frequently Asked Questions About Glotech Kitchens, Appliances and Repairs - St Albans, Hertfordshire

Do Glotech engineers bring replacement parts for repairs?

Yes. Reviews mention that engineers such as Scott arrive prepared with potential replacement parts, like heating elements, ensuring repairs can often be completed in a single visit.

How do Glotech staff communicate their arrival?

Glotech staff typically call about 10 minutes before arriving at the customer’s home, providing updates and ensuring customers are ready for the visit. This is mentioned as a valued part of the company’s professional service.

How quickly can appliance repairs be completed?

According to customer feedback, many repairs are completed within a short timeframe—sometimes in less than 30 minutes, or within 3 days for cases requiring parts. Timely response and efficiency are common themes.

About Glotech Kitchens, Appliances and Repairs - St Albans, Hertfordshire

Electrical Repairs
Glotech provides domestic appliance repair services in the UK. The company specializes in servicing and fixing appliances such as dishwashers, ovens, washing machines, and freezers. Services are delivered in-person at the customer’s home by a team of trained engineers covering multiple local areas.

Glotech operates by scheduling callouts, where engineers diagnose and resolve appliance faults on-site. Staff bring necessary tools or replacement parts, explain issues and solutions to customers, and maintain communication regarding arrival times. Repairs are documented and completed transparently, with engineers following up with advice and tidying the work area before departure.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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