As of Apr 28, 2024, 1162 customers have reviewed this business and rated it 4.6 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
portion sizes are amazing
best fish and chips
staff are nice and friendly
some of the best fish and chips
excellent food
best fish and chips we had
portions are huge, fresh
highly recommend this location
Fish is really good
Friendly service
Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source
Created by
Trustguide AI
Published on
April 28, 2024
Last updated
April 28, 2024
Overall Reputation
Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by Trustguide®
Overall Rating
4.6
/5
1162
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
90%
Neutral
10%
Negative
0%
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.
Analysis of recent customer feedback suggests that Yanni's maintains a strong reputation for serving large portions of high-quality fish and chips, ensuring value for money. Customers repeatedly point out the freshness and taste of the food, highlighting freshly cooked fish, crispy batter, and homemade curry sauce as standout features. The phrase 'best fish and chips' is a common thread across reviews, underscoring the restaurant's capability to deliver a memorable dining experience that attracts both locals and tourists. The ambiance of the eatery is noted as simplistic, with bistro-style seating, and though some find it unremarkable, it does not detract significantly from overall satisfaction. Service is described as friendly and engaging, adding to the positive atmosphere. A recurring operational detail is the cash-only policy, which appears to be widely accepted among patrons despite being a potential inconvenience. Lastly, cleanliness is emphasized, particularly in relation to the dining area, which contributes to the company's solid reputation.
Positive Feedback
Diving into the positive aspects of Yanni's as highlighted by customer reviews, several key attributes surface repeatedly. First, the portion size is particularly appreciated, with customers expressing satisfaction at receiving generous amounts of food that offer good value for their money. The quality of the food is another significant point of praise; the fish is consistently described as 'fresh,' with a crisp batter that is not greasy and is enjoyable to eat. The homemade curry sauce has been mentioned for its excellence, indicating an attention to detail and a commitment to homemade items. Friendly staff contribute greatly to a pleasant dining experience, which is further enhanced by Yanni's cleanliness, a detail that is mentioned as a distinguishing factor among eateries in Liverpool. The proximity to shopping areas, as well as the availability of both indoor and outdoor seating, is an added convenience praised by the customers. Furthermore, the restaurant's ability to maintain frequent customer interactions despite business speaks to efficient service.
Concerns and Threads
While predominantly positive, customer feedback for Yanni's does relay some areas of improvement. Primarily, the cash-only payment policy, while acceptable to many, could be a hindrance for customers who prefer modern payment methods or might not have cash on hand. This concern, although minor, could limit potential sales and customer convenience. Seating is mentioned as an aspect that could be enhanced; the 'cold and easy' bistro seats and the limited seating capacity may not offer the most comfortable experience, particularly during peak times leading to crowdedness and queues. The quality of accompanying items, such as chips and sauces, received mixed reviews, with one customer noting a desire for more sauce with the fish, and another referring to the chips as 'average.' Furthermore, while the atmosphere is generally well-received, some patrons note that a warmer ambience could potentially enhance the dining experience.
Frequently asked questions about Yanni'S
Do I need to have cash to pay at Yanni's?
Yes, Yanni's operates on a cash-only basis, so be sure to prepare cash in advance before dining.
Is there both indoor and outdoor seating available?
Yanni's offers both indoor and outdoor seating options for customers, allowing for flexible dining experiences.
Can I expect large portions at Yanni's?
Yes, Yanni's is known for serving generous portions, providing good value for the money spent on meals.
Recent customer reviews and testimonials for Yanni'S
parys rose molyneux
5-Star
a month ago
The “small” fish was huge!! The portion sizes are amazing value for money, all the food was piping hot when it was bought to the table and the fish was cooked fresh to order! It’s really hard to find a nice chippy. This place was recommended by someone and we’re so happy we tried it!!! All the staff are lovely and even had time to chat even if it’s about Dr Pepper v Fanta fruit twist 😂
Next time I’m in Liverpool I’ll definitely come back
❤️
Timo Krüger
5-Star
a month ago
For sure the best fish and chips which I've ever eaten. The Service is very friendly and the prices are good too.
They accept only cash but that's no problem in my eyes.
The ambience with the bistro seats and tables is a little bit to cold and easy but no problem I think.
I will go back to Yannis when I visit Liverpool again for sure
Ben G
5-Star
4 months ago
Great fish and chips! Staff are nice and friendly. Cash only so be prepared. Seating inside and outside which stay were keeping clean when people left. I tried the large fish and chips with gravy and it was a good size serving. I left full and very happy! Recommended.
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
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